Sales Operations Lead Analyst - Express Scripts - Hybrid - The Cigna Group
Philadelphia, PA
About the Job
Position Summary
The primary function of the Sales Coordinator is to support their respective Sales Directors in acquiring new business through project management, document preparation and data management support.
Essential Functions
Support Sales Directors with requests including but not limited to:
_Expense report submission_
_Polaris:_ Service requests/Updates including post-Win/implementation
_Conga:_
+ Request Letters of Intent (LOIs)
+ Request contract and submit changes/revisions
+ Get follow-up info needed for SMEs
+ Ensure on track for draft deliverables
_Salesforce Updates – Everything Salesforce (responsible for keeping SF updated based on SD feedback/input)_
+ Update data (lives/aRx count) during RFP process
+ Enter opportunities in SF
+ Close out opportunities
+ Update winner
+ Add next opportunity, Add notes
+ Cleaning up contacts
+ Mark Top Opportunities in SF. Work with the Sale Directors to get updated notes on the key prospects.
+ Utilize the Tableau dashboard to update Expired Opportunities
_RFPs/Proposals_
+ Check for non-competes
+ Pre-RFP questionnaires, if owned by Sales
+ Participate in RFP kick-off meetings
+ Retail network/plan design requests
+ Data requests
+ Clinical Reports (SPARC, SaveOnSP, formulary disruption, etc.)
+ Run SaveOnSP guarantee reports and obtain approval
+ NDAs and BAA requests
+ Executive Sponsor requests
+ Run Kroger Reporting
_Finalist/Post RFP_
+ Update SF with finalist attendees and ROS/presentation deck
+ Run Network Disruption
+ Project Manage Post-Sale Process
+ Pull together Strategy Documents on Key prospects (utilize Demandbase, LinkedIn Sales Navigator, Salesforce, and Online company information)
+ Pull together Finalist Presentation Decks (utilize Highspot, FSP)
+ Working with Marketing to pull together custom DSR Templates
_Signature Control Report – Coalitions_
_PSCRF Support_
+ Track moving through approval process
+ Get follow-up info needed for SMEs
+ Ensuring entered for go-live dates
+ Assist with VP signature control
_Other Miscellaneous_
+ Schedule off-site meeting locations for non-finalist meetings
+ Schedule and coordinate meeting facilities, lunches/dinners, and transportation (if needed) for client/consultant/broker meetings
+ Project management for initiatives
+ Assists in maintaining project plan for events and conferences including those supporting David Cordani (Business Roundtable, Site visits and hosting group meetings/dinners, etc.)
+ Order custom items for offsite events (utilize Staples)
+ Send the VP of Sales an email on Monday of the Weekly RFPs and Finalist Meetings
Qualifications
+ BA/BS degree or 6 – 8 years relevant working experience
+ 0-2 years sales support/project management experience
+ Advanced Microsoft Office application proficiency required (Word, Excel, PowerPoint, Outlook)
+ Excellent written and oral communication skills are essential
+ Ability to work in a team environment
+ Ability to keep sensitive information confidential
+ Knowledge of business operations and policies is helpful
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support. Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
The primary function of the Sales Coordinator is to support their respective Sales Directors in acquiring new business through project management, document preparation and data management support.
Essential Functions
Support Sales Directors with requests including but not limited to:
_Expense report submission_
_Polaris:_ Service requests/Updates including post-Win/implementation
_Conga:_
+ Request Letters of Intent (LOIs)
+ Request contract and submit changes/revisions
+ Get follow-up info needed for SMEs
+ Ensure on track for draft deliverables
_Salesforce Updates – Everything Salesforce (responsible for keeping SF updated based on SD feedback/input)_
+ Update data (lives/aRx count) during RFP process
+ Enter opportunities in SF
+ Close out opportunities
+ Update winner
+ Add next opportunity, Add notes
+ Cleaning up contacts
+ Mark Top Opportunities in SF. Work with the Sale Directors to get updated notes on the key prospects.
+ Utilize the Tableau dashboard to update Expired Opportunities
_RFPs/Proposals_
+ Check for non-competes
+ Pre-RFP questionnaires, if owned by Sales
+ Participate in RFP kick-off meetings
+ Retail network/plan design requests
+ Data requests
+ Clinical Reports (SPARC, SaveOnSP, formulary disruption, etc.)
+ Run SaveOnSP guarantee reports and obtain approval
+ NDAs and BAA requests
+ Executive Sponsor requests
+ Run Kroger Reporting
_Finalist/Post RFP_
+ Update SF with finalist attendees and ROS/presentation deck
+ Run Network Disruption
+ Project Manage Post-Sale Process
+ Pull together Strategy Documents on Key prospects (utilize Demandbase, LinkedIn Sales Navigator, Salesforce, and Online company information)
+ Pull together Finalist Presentation Decks (utilize Highspot, FSP)
+ Working with Marketing to pull together custom DSR Templates
_Signature Control Report – Coalitions_
_PSCRF Support_
+ Track moving through approval process
+ Get follow-up info needed for SMEs
+ Ensuring entered for go-live dates
+ Assist with VP signature control
_Other Miscellaneous_
+ Schedule off-site meeting locations for non-finalist meetings
+ Schedule and coordinate meeting facilities, lunches/dinners, and transportation (if needed) for client/consultant/broker meetings
+ Project management for initiatives
+ Assists in maintaining project plan for events and conferences including those supporting David Cordani (Business Roundtable, Site visits and hosting group meetings/dinners, etc.)
+ Order custom items for offsite events (utilize Staples)
+ Send the VP of Sales an email on Monday of the Weekly RFPs and Finalist Meetings
Qualifications
+ BA/BS degree or 6 – 8 years relevant working experience
+ 0-2 years sales support/project management experience
+ Advanced Microsoft Office application proficiency required (Word, Excel, PowerPoint, Outlook)
+ Excellent written and oral communication skills are essential
+ Ability to work in a team environment
+ Ability to keep sensitive information confidential
+ Knowledge of business operations and policies is helpful
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support. Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
Source : The Cigna Group