Sales Operations and Growth Coordinator at Ned

Welcome to Ned

At Ned, we’re building infrastructure so lenders innovate and grow. We’re a customer-obsessed company and excited to cultivate a team that’s dead set to create a better backbone for the economy.

Our Company

Ned’s cash flow lending platform illuminates business performance throughout the lending lifecycle, offering transparency and automation where lenders typically struggle with limited visibility into cash flow. 

For businesses with strong fundamentals but lacking traditional credit, and collateral, or facing difficulties in proving creditworthiness, Ned provides a solution that enables lenders to confidently extend financing.

From top-of-funnel prospects through servicing, Ned’s white label rail integrates cash flow transparency so lenders can offer tailor-made fixed or revenue-based capital products, underwrite, and size loans with customizable cash flow scoring, and then manage against default with automated repayments and fund management.

Lenders use Ned’s white-label solution to:

• Originate and qualify new borrowers
  • Customizable applications, business performance verification, review and approval, and contract closing activities
• Facilitate and track lending activities
  • Capital disbursement, automated fixed or revenue-based repayments, loan monitoring through completion

Business owners use Ned to:

• Apply and qualify for financing - Provide business information and performance details, engage in review and approval, contract signing
• Automate repayments - Provide visibility into ongoing business performance, keep up with repayments, track overall loan performance, communicate with their lender

Where We Are Headed

This year we raised a seed round from leading investors, like Impression Ventures, Capital Eleven, Hustle Fund, Everywhere Ventures, Brooklyn Bridge Ventures, and Forum Ventures. We’re building fast to extend our white-label cash flow lending platform so lenders can deploy a suite of differentiated financial products and qualify strong businesses.

What You’ll Help Build

As one of the first members of Ned’s Growth team, you’ll play a pivotal role in shaping the trajectory of our business. This role is integral to our success, combining sales operations, lead management, and cross-functional collaboration to drive revenue growth. In this role, you will be a growth catalyst, supporting the full sales lifecycle:

Sales Operations and CRM Management

• Maintain the full cycle of Ned’s sales process, from new lead gen and prospecting activities through closing activities
• Manage and maintain the Ned CRM system to ensure system reflects up-to-date activities, and to drive internal transparency, and cross-functional collaboration:
• Effectively create and manage lead list(s); actively seeks and identifies leads using internet, referrals, industry articles, associations, etc.
• Move qualified leads through the sales funnel and maintain and update activity, contact information, and lead status in the CRM system

Lead Qualification and Opportunity Management

• Work with relevant team members to uncover and catalog a prospect’s unique needs; help to qualify interest and prospect viability and, when needed, be externally-facing to prospects to engage accordingly
• Support Ned growth team to manage qualified opportunities and then move those opportunities through closing in the CRM system

Event Coordination and Support

• Coordinate Ned activities at in-person trade events and industry conferences
• Manage pre-conference outreach and support Ned growth team members to coordinate meetings and assorted on-the-ground activities
• Manage relevant event sponsorship activities and/or Ned-hosted gatherings

Sales Strategies and Marketing Support

• Prepare relevant briefing(s) for Ned Growth team ahead of touchpoints with prospects Support growth assorted email marketing or other paid marketing activities 
• Generate and manage sales collateral systems, including marketing materials, case studies, etc.; collaborate with relevant team members to provide feedback to improve targeting and messaging
• Support Ned Growth team to create and manage assorted scopes, agreements, and/or work order materials

Post-Close Collaboration and Reporting

• Collaborate with Ned Customer Growth and Strategy stakeholders to facilitate a strong handoff for ongoing account management
• Support regular reporting activities to communicate growth activities to various Ned’s internal stakeholders

Your background

• Background in Sales (1-2 years); experience in financial services, B2B fintech/SaaS, lending, payments, or banking a plus 
• Potential to grow into an externally-facing Growth role
• Natural communication and relationship-building skills
• Aggressive sales mindset with the ability to map relationships, dot connect, and identify opportunities
• Organized and able to maintain a CRM system; capable of managing a data-driven, analytical approach to sales development
• Excellent written communication skills with meticulous attention to detail
• Independent self-starter; you can unblock yourself and determine the best path forward when unexpected roadblocks introduce themselves

Does this sound like you?

We’re looking for someone who wants to help set the foundation of something special and build a category-defining technology company.

You’re comfortable dealing with moving pieces, you work gracefully across teams and functions, and you can build consensus with those that have different perspectives.

What’s more, you thrive in a feedback-driven culture and while you sweat the small stuff, you don’t do so too much.

Most importantly, you’re also not shy of taking on big problems. We believe that our technology will make lending more inclusive and we hope you would want to rally behind that work. You’re excited to engage problems at a macro level and self-start to learn new technologies, systems, and engage across new domains to make progress with your team.

If this speaks to you, we’d love to meet!

Our core principles drive us forward. Read on to learn more…

Customers Drive Us

• The value we bring to the world is a reflection of our ability to engage thoughtfully with our customers and then activate against their needs.
• We are active listeners, and we are patient when we try to understand and empathize with our customers' core needs.
• Our customer’s goals drive our technology. As we serve them, our approach to innovation will remain flexible to reflect their dynamic needs.
• Our customers’ are in the business of helping others realize their potential. That is our business too.

We commit to a good fight

• We believe that Ned can make our economy more inclusive. That’s a good fight to get behind and it requires confidence in our collective potential and respect for the substance in our work.

Learn as we go

• We promote active learning across all aspects of our work. Active learning helps us grow as individuals, and as a greater team that strives to achieve shared goals.
• We are not entrenched in our beliefs. No single individual has all the answers. We provide a safe forum to share points of view, engage in measured discourse, and we always leave room to shift perspective.
• It’s great to be proven wrong. If one person is wrong, then we are all wrong together, and that means we learned something new as a team.
• If we don’t have the information we need to succeed, then we ask the customer.

We depend on one another

• Our customers depend on us to be successful. We must depend on one another to be successful, for them. Our ability to see how we affect one another makes us strong.
• When there’s a win, that means we successfully combined talents to create value. When there’s failure, we fail as a team and we reflect on ways we could have collaborated and we move on. We don’t dwell.
• As a team, we are humble. When we can help another team member we roll up our sleeves and do so.
• Feedback keeps us honest and grounded. At Ned, we give feedback to one another and we always strive to do so with respect and clarity.

Build amazing things, step by step

• We measure innovation by customer success. If our customers love what we build for them - no matter how simple or complex in nature - then we are at the bleeding edge of our industry.
• Moonshot goals are achieved step-by-step, and so our culture is to build incrementally - just enough to get to the next juncture of progress with our customers. Our measured approach allows us to learn, to make changes, and to stay efficient with resources.
• Seek out the simple, efficient, or straightforward answers. Layups are always better than three-point shots.