Sales Operations Analyst at Abbott Laboratories

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Kansas City, MO location in our Rapid Diagnostic Toxicology Business Unit. The Sales Operations Analyst, reporting to the Workplace Sales Director, will play a crucial role in establishing, driving, tracking, and reporting on key commercial excellence metrics across the US Workplace Toxicology organization. This position is essential for ensuring the achievement of sales goals and objectives in specified markets and geographical territories, aligning with the overall strategic plan. The Analyst will be responsible for all business intelligence reporting, enabling robust sales forecasting across multiple sales teams to support the sales and operations planning processes, and providing critical business insights to support the delivery of the entire commercial strategy. A key priority will be to gain an in-depth understanding of the Toxicology business and go-to-market strategy to support the various vertical commercial teams in achieving their sales and commercial goals. Additionally, the role involves embedding Abbott’s commercial excellence into the Workplace Toxicology Business and may include developing and supporting monthly business reviews, pricing strategies, and other commercial and business excellence activities.

What You’ll Work On

• Understand, in great detail, the Toxicology business and go-to-market strategy and support the commercial teams in delivery of their sales and commercial goals.

• Partner with the sales teams to develop and maintain a sales forecasting process that uses sales trends, new product introductions, customer behavior, and market conditions to inform forecast.

• Support Sales Managers to execute monthly Sales-to-Supply handover process including development of thorough forecast change commentary and risks & opportunities summaries.

• Collect and report on Sales Forecast KPIs & root causes for monthly forecast error, support the sales leaders in determining next steps to correct forecast error and improve overall use of Demand KPI’s in S&OP Process.

• Support Sales Managers in implementing business intelligence tools and conducting data analysis aimed at driving better sales outcomes through market segmentation, customer behavior analysis, ordering patterns, and product mix changes.

• Create dashboards and data visualizations to track key sales metrics and improve team productivity.

• Proactively identify risks and opportunities to commercial strategy and performance throughout the currently applicable commercial forecasting cycle.

• You may also be involved in developing and supporting monthly business reviews, pricing strategies, and other commercial and business excellence activities.

• Expected to also assist with Ad-hoc analyses required to support management in any decision or questions.

• Occasional travel to sales territories or customer locations

Required Qualifications

• Bachelor's degree or equivalent in one of the following areas: Engineering, Accounting, Finance, Supply Chain Management, Business Administration, or similar.

• 5+ years of experience

• Understanding of Salesforce.com Funnel Management, Sales and Demand Planning and Forecasting methodologies as well as Sales & Operations Planning Processes.

• Analytical and problem-solving skills; ability to identify and concisely communicate the business implications of forecasts and actual results.

• Excellent communication, interpersonal skills and adaptability

• Candidate must possess strong PowerBI, Salesforce.com, MS Excel, MS PowerPoint skills and be able to learn new technologies quickly.

Preferred Qualifications

• Prior Sales & Operations Experience

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

The base pay for this position is $72,700.00 – $145,300.00. In specific locations, the pay range may vary from the range posted.