Sales Operations Administrator | Volvo, Westlake - Rusnak

Overview

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you!

JOIN OUR TEAM                 

Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 11 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Anaheim Hills, and Loma Linda. With over six decades of success and experience, we strive to satisfy our customers’ exquisite taste by offering 13 extraordinary brands of the most sought after luxury cars.

Our Volvo Westlake dealership in Thousand Oaks is seeking a Sales Operations Administrator. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by providing administrative support to the General Manager as well as the GSM and Dealership, compiling and maintaining records of business transactions and office activities; managing client interactions in an efficient, professional and timely manner, while upholding the highest levels of professional integrity and achieving individual proficiency goals established by management to support strategic plan objectives.

Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s.

WHAT WE OFFER

• Professional development and opportunities to grow within a well-respected company
• Competitive Pay
• Health Insurance Coverage (medical, dental, vision, and life)
• Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP)
• 401(k) Retirement Plan
• Flexible Spending Account
• Paid Time-Off (vacation pay, sick pay, holiday pay)
• Parental Leave
• Employee Perks (sports games, theme parks, etc.)
• Employee Referral Bonus Program

*Compensation will be based on experience and skill level.

*To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. 

Responsibilities

Effectively and Efficiently Provide Key Administrative Services to Executive Personnel/Office

• Efficiently tracks all new car inventory, used car inventory, Demo inventory, Buy customer owns, Retired Loaners and Dealer trades: CDK Vehicle Plus and Dealer ACCESS SYSTEMS.
• Creates F& I deals for wholesaled units as directed by Management.
• Reconciles Floor plan and insures inventory is correct and meets Dealership needs.
• Coordinates and reconciles incentive schedule for debits and credits. Tracks AVP.
• Responsible for successfully coordinating all wholesales processes at the direction of the GSM/General Manager. Correct inventory monitoring for all wholesales and enters all information into electronic systems.
• Successfully performs word processing and clerical duties as needed such as but not limited to scanning, filing, data entry photocopying collating, memos, correspondence, reports and other documents when necessary.
• Sets up and maintains electronic and paper filling for the dealership, in a secure and confidential manner, for items such as but not limited to accounting paperwork and correspondence.
• Maintains consistent knowledge of Company structure, telephone system, the dealership and department operations, keeps current with staff change: interprets and explains dealer policies to sales personnel, answers questions about the company and provides callers with address directions and other pertinent information.
• Assist Sales team with trouble shooting Dealer track, CRM and escalating issues as needed.
• Maintains appointment calendars: arranges and confirms travel records staff meeting minutes.
• Handles client complaints or refers to appropriate dealership employee as necessary for prompt and effective resolution.
• Works closely with Management to compile and maintain verified accounts payable records reconciles statements issues payments to venters: computes wages, taxes, premiums, commissions and payments.
• Maintains office supply inventory: assists with dealership computer training as required. Assists with staff BMW required training.
• Follows established policies and procedures relevant to the assigned responsibilities as needed by management.
• Maintains TMSI training for sales staff Insert.

Effectively and Efficiently Ensures Sales and Service reception Coverage.

• Assists management in supervising all receptionist services and coverage of reception desk as needed.
• Learns and maintains active working knowledge of staff scheduling needs.
• Serves as backup for assisting clients when needed.
• Answers telephone and takes messages for General Manager and other senior Management staff

Qualifications

•  Desired: Minimum of _2_ years in position of Executive Assistant or similar positions in automotive, Retail, Sales industries.
• Required: H.S. Diploma/GED
• Excellent interpersonal and customer service skills; at least 1 year retail related experience.
• Strong verbal and written communication skills
• At least eighteen (18) years of age.
• Current California Driver License with satisfactory Department of Motor Vehicle driving record.

Degree/Diploma