Sales Operation Support Specialist - Western & Southern Financial Group
CINCINNATI, OH 45202
About the Job
Summary of Responsibilities: | |||
Contributes to the productivity and profitability of our field force by researching, analyzing and resolving Field Sales Representative’s sales and support requests via inbound and outbound phone calls and emails. Provides agents with superior service through support on underwriting status, service-related inquiries, forms processing and user assistance. Acts as a liaison between the Field Representatives and the Home Office. Works with minimal supervision and is responsible to make an established range of decisions, escalates to manager when necessary and updates manager on a regular basis. |
Position Responsibilities: | |||
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Selection Criteria: | |||
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Educational Requirements: | |||
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Computer skills and knowledge of hardware & software required: | |||
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Certifications & licenses (i.e. Series 6 & 63, CPA, etc.): | |||
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Position Demands: | |||
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