Sales and Marketing Coordinator|Part-time| Lynnwood Event Center - Oak View Group

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview:

The Sales & Marketing Coordinator serves as a vital administrative support role within the Sales and Marketing team. This position is ideal for an energetic, detail-oriented individual eager to begin a career in venue management with opportunities for growth. Based at the Lynnwood Event Center, the Coordinator will handle a variety of responsibilities, including general office duties, client interactions, and project support.

Key responsibilities include fielding walk-in inquiries, responding to emails, answering phone calls, assisting with client correspondence, and providing comprehensive support for sales and marketing initiatives. The role also involves contributing to projects aimed at enhancing event experiences and driving business growth, making it an exciting entry point into the dynamic world of event management.

The Sales & Event  Coordinator will be a champion OVG representative in all our sustainability initiatives at the Lynnwood Event Center.

 

This role will pay an hourly rate between $28 to $32

 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

 

This position will remain open until March 21, 2025

Responsibilities:

• Provide administrative and logistical support to the sales team, including handling inquiries and preparing information and proposals for clients.
• Draft and manage sales and marketing correspondence as needed.
• Conduct venue tours for potential clients, addressing questions, providing detailed information on services, policies, and procedures, and assisting with booking finalizations.
• Enter, update, and maintain accurate contact information, correspondence, and booking details within the event management software (Momentus CRM).
• Schedule client meetings, event calls, internal debriefs, and other key appointments.
• Coordinate administrative activities such as scheduling videography, photography, and arranging travel plans for sales trips.
• Assist the sales and marketing team with the creation of presentations, proposals, and promotional materials.
• Contribute to grassroots marketing efforts, including distributing posters and flyers, managing community appearances, and expanding campaigns to increase event visibility and awareness.
• Develop creative ideas for attracting new events, promoting booked events, and enhancing food and beverage offerings, including leveraging social media platforms.
• Actively prospect new business opportunities by making calls, sending emails, and conducting research to identify suitable groups and clients for the venue.
• Represent the venue at industry events and trade shows, promoting its services and building relationships with potential clients.
• Set appointments, make outside calls, and prepare proposals for prospective clients.
• Coordinate with hotel and tourism partners to ensure seamless communication and successful collaborations.
• Maintain effective working relationships with internal teams, vendors, and external stakeholders.
• Arrange thoughtful client welcome gifts to enhance the customer experience.
• Streamline sales and event operations by modifying templates and optimizing processes for the venue and clients.
• Ensure efficient communication and coordination across departments to deliver exceptional service.
• Communicate clearly and professionally, both verbally and in writing.
• Deliver presentations to groups of various sizes to promote the venue and its services.
• Stay informed of industry trends and contribute innovative ideas for growth.
• Perform additional duties and responsibilities as assigned to support the venue's success.

Qualifications:

• Minimum of two (2) years of relevant experience in administration, hospitality, hotel management, or a multipurpose public assembly facility. Additional experience may substitute for formal education.
• Strong written and verbal communication skills, with the ability to engage effectively with clients and team members.
• Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) and Canva.
• Demonstrated ability to provide excellent service to internal and external clients, maintaining a helpful and positive attitude.
• Ability to carry out assigned duties and take on additional tasks as needed to achieve client, venue, and departmental goals.
• Welcoming demeanor to greet clients and visitors, and confidence in promoting the facility to potential and existing clients, especially in the local and regional markets.
• Flexible and capable of working under pressure to meet deadlines, including availability for nights, weekends, and selected holidays.
• Proven ability to follow instructions and work collaboratively in a team environment.
• Prior sales experience is advantageous, with comfort making phone calls and conducting sales outreach.
• Basic knowledge and interest in marketing, advertising, and event planning. Previous experience in event or entertainment marketing is a plus.
• Highly organized with the ability to manage multiple assignments, prioritize effectively, and maintain attention to detail.
• A team player with a creative mindset and a proactive approach to solving challenges.
• Familiarity with the events industry and an understanding of venue space requirements.
• Multitask-oriented and detail-driven with a strong commitment to customer service excellence.
• Maintains a polished, professional appearance and communication style.
• General office experience, including phone handling, use of office equipment, and accurate financial and detailed reporting capabilities.

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.