Sales Manager - Omni Hotels & Resorts
Fort Worth, TX 76102
About the Job
Fort Worth Hotel
As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth’s exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city’s cultural centers, restaurants and nightlife. The Omni Fort Worth Hotel received the 2015 TripAdvisor Certificate of Excellence Award, and was named Top 100 Meeting Hotels in the United States in 2014 by Cvent.
The Omni Fort Worth Hotel offers unique employment experiences revolving around associate engagement and innovation. The invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide empowerment through our Power of One culture, we work to strengthen and grow the careers of our dedicated associates. The Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary team!
Job Description:The Sales Manager creates group revenue for the Resort by generating and/or developing new, referred, and repeat group business in a defined territory.
Responsibilities:- Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
- Meet or exceed weekly, quarterly and annual sales goals, targets and initiatives.
- Develop, actively solicit, and map group business accounts per defined territory.
- Maintain a complete database of accounts in defined territories.
- Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives.
- Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts.
- Follow all Group Sales Standards of Operation and policies and procedures (generating and completing all necessary forms, correspondence, etc.).
- Properly convey rate and package information within approved limits to maximize and protect our overall resort revenue yields.
- Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity.
- Maintain customer relations, GSO relations, trade relations, industry relations and staff relations.
- Promote all Omni Properties and offer information to clients to cross sell the brand, as well and promote other memberships and relationships available for members at participating resorts.
- Work closely with all departments such as Convention Services and Reservation Sales departments to ensure that all details are communicated for to ensure a successful meeting experience.
- Perform other tasks as needed or directed to ensure effective Resort operation.
- Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred
- Two years or more related experience in sales work at a conference hotel.
- Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations.
- Participate in development training through OBCR and ongoing with Omni Hotels & Resorts.
- Remain current with all pertinent computer software programs and equipment
- Have working knowledge of all departments, the Resort and its amenities.
- Participate in all sales meetings and line-ups.
- Submit SMART Plans & Development Goals, and Market Place Action Plans yearly.