Sales Manager - Gecko Hospitality

Sales Manager

Hotels

Position Summary: The Sales Manager targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.

Essential Duties & Responsibilities:

? Generates business from telemarketing, appointments, site visits, cold calls, and general inquiries via email/phone, using peak hours to "sell" and non-peak hours to do account maintenance tasks

? Keeps accounts current and records prospects and accounts by creating a tracing system for callbacks, release dates, future meetings, etc.

? Tracks all contact data in OPERA

? Maintains relationships and a cadence of communication with all accounts to maintain top-of-mind awareness

? Assists in the preparation of group room block forecasts

? Submits a weekly report to the director of sales and catering

? Prepares group proposals as well as sales materials and contracts

? Responsible for group room and catering revenue that make up the overall revenue budget

? Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business

? Exercise appropriate authority to negotiate pricing for meeting room rental and audio-visual

? Provides consultation/advice to clients on all aspects of hotel facilities and services when proposing and contracting groups and events

? Monitors room blocks and communicates with appropriate property personnel weekly regarding group room pick-ups, rooming lists, etc.

? Creates and updates quarterly action plans outlining business objectives

? Represents the lodge in investigating and resolving any group complaints or conflicts including, but not limited to: billing issues, misplaced items, reservations, and contract discrepancies

? Assists in the supervision, control and administration of the entire sales team

? Hires, trains, motivates and provides guidance on a daily basis to members of the sales team

? Conducts annual performance/contribution assessments with members of the sales team Basic Qualifications & Skills

Basic Qualifications & Skills:

? Bachelor’s degree in hotel/hospitality or related field, or equivalent combination of education/experience

? Minimum 4 years in event/conference sales

? Minimum 1 year supervisory/leadership experience in the hospitality field

? Demonstrated proficiency in Microsoft Office Suite

? Successful completion of criminal background check and drug screen

? Successful Department of Motor Vehicle check

? Professional communication skills both verbal and written Desired Qualifications & Traits

Desired Qualifications & Traits

? Significant customer service experience

? Strong problem-solving and organizational skills

? Attention to detail and ability to exceed quality standards

? Enthusiastic and positive energy

? Multi-tasking ability

If you would like to be considered for this fantastic opportunity please send your resume to Kevin Phipps - kphipps@geckohospitality.com