Global Industrial

Corporate Overview

For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.

Key Responsibilities

• Supervise 20 to 23 employees in a Business to Business Sales environment.
• Work with the Sales Manager and National Sales Manager to implement training and incentive programs.
• Work directly with Account Representatives to help them attain/exceed individual sales goals by building and managing accounts.
• Ability to coach, mentor, and motivate sales representatives.
• Resolve issues involving employees and customers to ensure timely processing of orders.
• Provide strong leadership to staff by creating a positive work environment.
• Listen to Witness calls and live calls to make sure the sales representatives are following all policies and procedures

Competencies and skills

• Minimum 3 to 5 years supervisory experience in telephone sales.
• Demonstrated success in achieving and exceeding sales goals and quotas.
• Excellent oral/written communication, presentation, negotiation, organizational skills.
• Proficient in Microsoft Excel, Word and Access.

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.