Sales Lead - QUAY

Our Story: Quay was born roadside on the Australian festival circuit, soaking up good vibes + bold style inspired by the unfiltered self-expression of artists + festival-goers. It was there that we began to create cool, affordable sunnies that stand out in the crowd. Today our community is bigger + better than ever, setting our sights on making eyewear to Express Your Selfie. Whether you want to Stay Shady in our sunnies, Practice Safe Specs in our blue light, or get prescription glasses with Serious Specs Appeal, we're here to help you #findyourquays without breaking the bank.

SUMMARY OF POSITION:

Drive individual sales and productivity goals through personalized service while demonstrating expertise in product knowledge that supports the Quay vision and brand. The Part-Time Sales Lead is scheduled from zero up to 28hrs per week, depending on business need. Employment Type: Part-Time [0-28hrs per week]

PRINCIPLE ACCOUNTABILITIES:

Supervisory - 50%

• Maintains a consistent sales floor presence, interacting with customers and associates to ensure the best service is provided through effective floor supervision
• Coaching and developing sales associates to ensure high-level of performance and productivity
• Ability to foster a diverse team environment and demonstrating a flexible leadership style when interacting and managing employees with varying skills and responsibilities

Sales and Service - 50%

• Ensure personal sales and productivity goals are met
• Demonstrate the ability to style a diverse group of customers with eyewear and accessories
• Prioritize and multi-task various in-store responsibilities, while being attentive to customers
• Exhibit a professional and fashion-forward image while representing the brand
• Contribute to the upkeep of the shop’s brand image by maintaining visual presentation standards
• Keep current on fashion, market trends and product knowledge
• Provide merchandise and customer feedback to shop management
• Minimizing loss by following all loss prevention procedures
• Meet assigned deadlines when completing shop tasks and projects
• Comply with all shop maintenance, cleanliness and safety standards

Budget Owner: No

Fiscal Accountabilities: Personal and store sales and KPI goals

Key Working Relationships:

Shop Manager, Assistant Shop Manager, Sales Leads, Sales Associates

Required Skills & Experience:

• High School graduate or equivalent
• Minimum 3 years of experience in fashion sales and leadership
• Deliver a personalized customer experience
• Perform basic math functions with the ability to use a calculator
• Computer Skills (MS Word, Excel and Outlook preferred)
• Flexibility to work nights, weekends, store openings and closings according to the needs of the business
• Ability to work effectively and cooperatively with coworkers
• Ability to adapt and multi-task in a fast-changing environment
• Ability to communicate, both written and verbal, and have strong listening skills

Travel Requirements:

0% travel

Physical Requirements:

• This position is based in a retail shop environment. Requires standing and walking up to 8 hours per shift
• Requires stooping and kneeling to process and place merchandise as well as reaching and pulling to obtain or stock merchandise from storage
• May be required to climb ladder or stepstool in order to stock and/or acquire merchandise for sale
• Required to lift items weighing 5 to 25 lbs regularly. In certain circumstances, weights may be higher
• Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others

The Company reserves the right to alter, change, abolish and even combine jobs depending upon changing conditions.