Sales Lead - European Wax Center
Charlotte, NC 28210
About the Job
Brand Summary:
European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around: • Our proprietary Comfort Wax® • Private waxing suites • A crisp, clean environment • And the most professionally trained estheticians in the industry From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.
Job description:
Sales Lead
We are currently seeking a Sales Lead who can execute on all of European Wax Center's policies and procedures while upholding performance standards. The Sales Lead will lead by example and achieve individual KPI's to exceed and uphold profitability
This position is excellent for those looking for growth opportunities! You'll earn hourly pay with the ability to earn uncapped commission.
About the Role: The Sales Lead is responsible for working along with the Center Sales Leader to ensure every guest has an exceptionable experience while driving the center's KPI metrics. Our Core Purpose is to help people feel more confident about themselves.
This includes, but is not limited to:
Position Duties
- Achieve sales goals daily, weekly, monthly, etc.
- Ensure each guest has an exceptional customer experience
- Ensure all confirmation calls are made and are being addressed
- Focus on daily KPI to drive profitability
- Establishes a loyal guest base through their behavior, product presentation, and service.
- Front desk procedures to drive performance
- Maintain impeccable center cleanliness and organization
- Update communication group chat
- Is self-motivated and a go-getter. Is accountable, punctual, organized, and reflects the Brand and leads and inspires by example, regularly encourages fact-based solutions and celebrates the success of others.
- Understands, believes in and upholds EWC Core Values
Benefits:
- Hourly + uncapped commission structure
- Discounts on all waxing + products
- Health, Dental, Vision benefits for full time associates
- 401(k)
- Paid Time Off
Availability
- Open and Flexible
- Must be available for morning, night, and weekend shifts and on call for emergencies
Job Type: Full-time
Expected hours: 30 per week
European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.