Sales Incentive Program Operations Lead, Devices and Services - Google
Mountain View, CA
About the Job
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 13 years of experience in Program Management, Go-to-Market Strategy, Sales Operations, Strategy and Operations, Management Consulting, or Finance.
- 10 years of experience in program or project management.
- 4 years of experience with people management.
Preferred qualifications:
- 6 years of experience in sales incentive plan design and sales compensation.
- Experience with annual planning like quota setting and territory management.
- Experience in developing and implementing global sales incentive programs and processes.
- Understanding of standard forecasting methodology, business planning strategy, and the overall physical goods business cycle.
- Ability to balance data with intuitive thinking and draw conclusions from data to provide strategic recommendations.
About the job
The Device and Services Business Organization (DSBO) was formed with the purpose of bringing the best of Google’s software and hardware to our users by bringing to market and distributing a Google-branded hardware portfolio. The team is responsible for managing partnerships with carriers, retailers and resellers worldwide and designing the commercial strategy for the Pixel, Nest and Fitbit portfolio.
The Global Head of Sales Incentive Program (SIP) Management is a managerial role that oversees the successful global implementation and ongoing management of a sales incentive program for Google’s Devices and Services Business Organization’s sales team. This is a high visibility, high-impact role that works closely with business leadership and senior management as well as several cross-functional global teams to coordinate, execute and oversee the deliverables required to run a successful SIP, including annual plan design, governance and implementation, plan cost and bonus payments, compliance and documentation, training and education, quota and territory assignment, and reporting and systems integration.
In this role, you will partner with senior DSBO and Finance leadership to understand the Go-to-Market strategies and align on business priorities. You will oversee development of plan design, governance and administration policies, as well as timely and accurate bonus payments, compliance and documentation. You will manage a team of regional Sales Incentive Plan Program Managers and Sales Compensation Administrators.
Responsibilities
- Manage incentive compensation from design (pay mix, metrics, weight and measures, mechanics, pay curves) to deployment, to Go-To-Market (GTM) strategies and business priorities to create plans aligned to job expectations and coverage, to influence senior leadership design decisions.
- Collaborate with systems and cross-functional teams to ensure timely rollout of quota modeling, analysis, and systems/tools that streamline operations with a mindset for scalability.
- Monitor Sales team performance against incentive plan metrics to ensure incentive plan effectiveness and accuracy.
- Manage global communication and change management when rolling out new or updated incentive compensation plans.
- Manage the development and implementation of supplemental incentive programs.