Sales Floor Manager - O'GARA Las Vegas

Sales Floor Manager will ensure the profitability of O’GARA Las Vegas by overseeing sales as well as selling new and used vehicles alongside the team. This role will be responsible for, but not limited to, planning, motivating, and coordinating O’GARA’s sales team through leadership and solid business practices. Sales Floor Manager interacts daily with customers, store associates, company leadership, manufacturer representatives and vendors.

REQUIREMENTSANDQUALIFICATIONS

• Bachelors in Accounting or Finance highly desirable or equivalent work experience
• 4+ years of automotive retail management experience
• Valid driver’s license and insurable
• Post-sale relationship management
• Strong interpersonal skills, ability to communicate and manage well at all levels of the organization; ability to effectively communicate with all levels of employees; strong time management skills
• Strong and creative problem-solving skills
• Comfortable utilizing sale closing techniques
• Ability to exercise sound judgment and make decisions; ability to set and achieve targeted goals
• High level of integrity and reliability with a strong sense of urgency and result-orientated
• Strong financial and business acumen and ability to drive revenue and profitability
• Ability to create competitive and breakthrough strategies with proven budget planning and management skills; understand financial reports, including Profit and Loss Statements, and other financial reports
• Effective written and verbal communication skills, ability to motivate and communicate enthusiasm for O’GARA and its brands      

DUTIES AND RESPONSIBILITIES  

• Supervise the ordering of merchandise, based on the objectives established
• Work directly with sales staff to facilitate a highly professional approach to each client interaction
• Sets clear vision and goals for the store to achieve targeted performance in all areas
• Ensure compliance with consumer disclosure laws applicable to financial product and service providers, including Truth in Lending Act, Equal Credit Opportunity Act, Rees-Levering Motor Vehicle Sales & Finance Act, and California’s Vehicle Leasing Act
• Engage and motivate team members to achieve key goals and performance expectations
• Safeguard the confidentiality of customer information by compliance with federal and state privacy and data protection laws, including Fair Credit Reporting Act, Gramm-Leach-Bliley Act, Fair & Accurate Credit Transactions Act, and Red Flags Rule
• Structure deals to maximize both sales and finance profitability, including educating and training sales team in presentation of the deal and subsequent handover to the F&I dept.
• Developing and maintaining productive relationships with manufacturers
• Educate and train sales team to facilitate a highly professional approach to customer interactions related to initial greeting, deal structure, vehicle delivery, and subsequent follow-up on each deal
• Analyzing the business to determine shortfalls and developing action plans to improve performance
• Driving the business through a high level of involvement in the day-to-day operations
• Analyze local market conditions, demographic situation, and history of previous sales
• Work with Marketing team to manage and develop the media plan and various advertising and promotional campaigns
• Supervise and analyze lease renewal activities to make the lease portfolio turn a profit  
• Build and maintain close relations with representatives of the manufacturers and financial branches
• Handle customer complaints in such a way to ensure a high level of customer satisfaction
• Maintain an enthusiastic attitude to build positive employee attitudes and morale
• Ensure that the appropriate safety measures are applied to all O’GARA facilities and ensure they are well lit and professional in appearance
• Keeps up to date on all manufacturer’s current product, program, and promotional novelties
• Explain the policies and procedures of O’GARA to all employees and certify that these are understood and followed
• Perform other tasks based on management requirements and instructions

BENEFITS

• Health, dental and vision coverage for employee
• 401kKPlan
• Paid time off
• Paid training, growth opportunities
• Employee vehicle purchase plans
• Discounts on products and services
• Long term job security

We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.