Sales and Events Manager - Great American Dining

Sales and Events Manager

Classification: Exempt.

Salary: salary plus commission of 1% on F&B only. No gratuities.

Reports to: General Manager and Director of Sales

JOB DESCRIPTION

Summary/Objective

The primary responsibility of the Sales and event manager is to oversee all aspects of the catering and rental sales process. This responsibility encompasses every aspect with regards to selling, planning, communicating and executing each account.

Essential Functions

SALES

• Excellent relationship-building and negotiating skills, exceptional follow-through, strong organizational skills and strong time-management skills are required.
• Responsibilities include, but are not limited to; soliciting new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, networking, and written communication; preparing correspondence to customers, internal booking reports and file maintenance.
• Possess detailed knowledge of our menus, services and philosophies.

PLANNING

• Meet with client to design and create one of a kind events utilizing our Event Rooms and/or catering services.
• Develop floor plans, rentals, menus & beverage packages with client
• Make all arrangements for rental equipment pertaining to event (billing & payment, delivery on time and pick-up schedules).
• Work with restaurant GM on event staffing needs and hiring needs.
• Weekly BEO meeting with GM & KM to discuss in detail weekly events.

COMMUNICATION

• Communicate in writing with Catering Team all final menus.
• Communicate in writing with Catering Team any and all beverage needs. (Number of attendees, choice of beverages, client budget, Invoice, Event set-up, etc.)
• All BEO's (Banquet Event Order) are to be circulated to all departments at least one week prior to event. (Barring the event isn't a pop-up)
• Be available for a pre- event meetings prior to all events. (in person or via the phone)Have a basic working knowledge of caterease, excel, word and micros

EXECUTION

• Weddings & Events: Though not necessary to stay for entire event, one should ensure the client's expectations are exceeded before leaving for the day.
• Room set up, should be delegated to staff prior to departing from shift; banquet rooms should be show ready at all times.
• Other Events: It will be required to have a flexible schedule (mornings, mids and nights) and work with current management team to ensure that there is management presence (either this individual, a member of the current mgmt. team or the event lead) at all events
• Adhere to The Common Man Family's standards of service and policies.

ADDITIONAL RESPONSIBILITIES

• Required training to be a MOD and fill in when needed. During non-peak periods this individual should expect to be scheduled as the MOD. As sales goals are met or exceeded this expectation will be decreased or minimal

Position Type/Expected Hours of Work

This position regularly requires evening hours and can be late night and frequent weekend work. This position requires a 50-55 work week minimum and may be more as needed.

Travel

Minimum local travel is expected for this position. Reimbursement for mileage will be given from the home store location. Please submit weekly to Pat Mallen.

Preferred Education and Experience

High school diploma or GED.

• Prior experience in sales and hospitality preferred
• Basic knowledge of beer, and wine and alcohol

Additional Eligibility Qualifications

• Must be 21 or older.
• Must maintain a team certification
• Must maintain a serve safe certification

AAP/EEO Statement

It is the policy of Great American Dining to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Common Man will provide reasonable accommodations for qualified individuals with disabilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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