Sales Engineer - Clear Ballot Group
Richmond, VA
About the Job
Our nation's elections are being challenged like never before, and the elections industry has historically stifled innovation to improve voting technology. As the first newcomer in the industry in the last 30 years, Clear Ballot rises to the challenge with a simple goal: Let's create technology that empowers our customers to improve democracy.
Elections are the cornerstone of our democracy, with the right to vote being one of our greatest freedoms. While most Americans across the country watch and read about elections, Clear Ballot lives them. Great elections require secure and reliable tabulation equipment, full transparency of the process in which ballots are created and cast, and the ability to audit the results. Our mission is to surpass those expectations in a way that will raise the bar for the entire election technology industry.
At Clear Ballot, we view collaboration as one of our main drivers for success and we encourage all of our employees to share their thoughts and ideas to help both turn our bold vision into a reality and to make Clear Ballot a great place to work.Â
In a time when our nation's elections face unprecedented challenges, Clear Ballot stands out as a beacon of innovation and integrity in voting technology. Established as the first groundbreaking entry in the elections industry in over three decades, our mission is clear: Develop technology that empowers our clients to enhance democracy.
Elections form the bedrock of our democracy, encapsulating our most cherished freedom—the right to vote. While the majority of Americans observe elections from the sidelines, Clear Ballot is at the heart of the action. Ensuring the security and reliability of tabulation equipment, maintaining full transparency in ballot creation and casting, and enabling robust auditing of results are what great elections are built on. Our goal is to exceed these expectations, setting new standards for the election technology sector.
Join Our Professional Services Team: Empower Democracy with Technology
We are on the lookout for a proactive, dynamic Sales Engineer to join our team. In this remote position, you will have the flexibility to work from home, bridging the gap between our innovative technology and the customers who utilize it. This role is instrumental in advancing our mission to enhance democracy. Please note, while this position offers remote flexibility, it requires up to 70% travel, especially during election periods, to provide on-site support and expertise to our customers nationwide.
Key Responsibilities:
- Collaborate closely with the sales team to understand customer requirements and provide technical support during the sales process.
- Develop and deliver product demonstrations that clearly articulate the value and unique advantages of Clear Ballot's solutions.
- Respond to technical questions and concerns from potential clients, ensuring they understand how our technology can meet their needs.
- Assist in the preparation and delivery of proposals and presentations that effectively communicate the benefits of our products.
- Provide feedback from the field to our product development teams, influencing future product enhancements and innovations.
- Stay abreast of industry trends, competitive landscapes, and emerging technologies to position Clear Ballot effectively in the market.
- Serve as a Field Service Engineer during election periods, offering hands-on support and expertise to ensure the seamless operation of Clear Ballot technology for existing customers.
- Provide proactive assistance to customers during pre-election testing and setup, ensuring their systems are optimized and ready for use.
- Be readily available on election day to troubleshoot any issues that arise, offering immediate solutions to maintain the integrity and smooth functioning of the election process.
- Conduct post-election follow-ups with customers to gather feedback, address any concerns, and ensure the overall success of their election experience with Clear Ballot technology.
Required Experience and Skills:
- A minimum of 3 years' experience in a sales engineering or similar technical sales role, preferably within the technology sector.
- Strong technical acumen, with the ability to convey complex concepts to a non-technical audience.
- Excellent communication, presentation, and interpersonal skills.
- Proactive, independent thinker with high energy and positive attitude.
- Willingness and ability to travel up to 70% of the time, especially during critical election periods, to provide essential on-site support.
- Experience in election technology or a related field is a plus but not required.
- Proficiency in Microsoft Office Suite and experience with CRM systems.
Join Us: Make a Difference in Democracy
Clear Ballot Group, Inc. is an Equal Opportunity Employer, committed to fostering diversity and providing a professional and respectful workplace. We align our recruitment with our core values, seeking candidates who share our dedication to innovation and democracy.
Our team's passion and commitment are focused on solving critical challenges and reinforcing trust in America's democratic processes. If you're driven to contribute to a more transparent, fair, and efficient election system, we invite you to consider a career with Clear Ballot.
Reflect on This:
Are you motivated to increase transparency, uphold democracy, and drive innovation for the public good? If so, join us at Clear Ballot.
Clear Ballot Group, Inc. is an Equal Opportunity Employer. We are committed to diversity and dedicated to professional development and advancement. We believe everyone deserves to work in a welcoming, respectful and considerate environment. We live by our values and hire accordingly.
Our talented team and driven investors share a passion for solving problems and restoring confidence in America's democratic process. We are looking for energetic professionals to join us in this mission.
Take a minute and ask yourself this question: Do you care about increasing transparency in elections, defending a fair democratic process, and innovating for public good?
If the answer is a resounding "YES!", we want you to join our team.