Sales Director - AMCS Group
Boston, MA
About the Job
Sustainability that means business
Who we are:
Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, USA, Canada and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.
What we do:
Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.
Our people
AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and ‘start-up’ mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.
About the role: Sales Execution
You are excited to be a player-coach and have great sales conversations with customers. You will:
Participate in the sales process by having high-quality sales conversations with customers
Participate in and lead ongoing sales call reviews
Collaborate with the team on building the tools and training needed to ensure consistent high-quality sales conversations.
About the role: Customer Success
You know that selling to a customer isn’t where the job ends; you are passionate about helping new customers be successful after the sale. You will:
Participate in the post sales process by having high-quality conversations with customers to ensure they are realizing the goals they expressed in the sales conversation
Participate in and lead ongoing new customer reviews
Collaborate with the team on building the tools and training needed to ensure new customers are successful after the sale
About the role: Company Leadership
You will be contributing to the management and leadership of the entire company. You’ll:
Help define and implement the overall sales team strategy.
Align team goals and initiatives with the overall company goals.
Collaborate closely with the other functions at the company (Marketing, Product, Support…) to deliver on our growth plans.
As part of the management team, you’ll be reporting to our Head of Sales.
About the role: Team Leadership
Even though you’re responsible for the sales and new customer success, you’re not working alone. You’ll:
Determine the appropriate resources to execute on company initiatives
Attract, motivate, develop and retain a high-performance team. You’ll ensure everyone on the team is doing work they are good at, enjoy, and is important to the customer.
Help team members improve their skills through education and coaching so that they can achieve their career goals while meeting the business goals we’ve established.
Define and track the team metrics that lead to overall company success
Requirements
Experience in business-focused SaaS Sales
5+ years experience in business-focused new customer success or account management
Experience defining and implementing sales and new customer strategies for a SaaS business
Prior managerial experience leading and growing a team
Process and metrics driven. Experience defining and documenting SOPs and KPIs