Sales Director - Incident IQ

Incident IQ Sales Director

Company Overview

Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more.

Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Incident IQ is a dynamic, fast-growing company focusing on providing innovative cloud-based software. The Incident IQ platform has been rapidly adopted by K-12 school districts. Today, millions of students and teachers in districts across the U.S. rely on the Incident IQ platform to manage and deliver mission-critical services.

Since the company's founding, Incident IQ has built a culture focused on customer success and product leadership; we are passionate about helping school districts achieve operational efficiency. Incident IQ's environment is inclusive and transparent, and our team members are respected and valued contributors who consistently exhibit openness, integrity, collaboration, enthusiasm, and effort.

Sales Director

Reporting directly to the VP of Sales, the Sales Director will be responsible for managing a direct field sales team. The candidate will manage recruiting, hiring, and training an expanding direct sales team. They will develop selling skills, pipeline management, win strategies, forecasting, and manage success metrics. Day-to-day activities will include sales call prep, activity prioritization, and auditing customer interactions.

The ideal candidate will have a training and development bias.  They enjoy leveraging their expertise to help reps succeed.  The team consists of Strategic Account Managers and Account Executives.  SAMs are utilizing an enterprise selling approach to named accounts.  AEs are focused on transactional skills for a geographic territory.  The ideal candidate will be adept at supporting and developing both sales motions and helping reps maximize their personal performance.

Sales Director Responsibilities:

• Overall revenue performance of sales team
• Recruit and hire top shelf sales talent
• Monitor and verify onboarding activities
• Build and deliver ongoing training and skill development programs
• Train and manage efficiency with tech stack
• Develop and maintain pipeline development, pipeline management, and forecasting skills
• Analyze sales performance, interpret results, and develop individual recommendations to optimize performance
• Provide accurate and timely sales forecasts (weekly, monthly, quarterly)
• Communicate and present sales performance, pipeline, and forecasting analysis to leadership
• Generate ad hoc reporting for Marketing, Pricing, and Financial Planning

Key Skills / Experience:

• Four (4) year degree in Business or related field
• Minimum of 5 years sales leadership experience with a direct sales team
• Experience with reps selling through a channel program
• Exceptional skills for sales training and pipeline development
• Exceptional communication skills, both written and verbal, with the ability to simplify complex concepts
• Exceptional group presentation skills – motivational style
• Excellent interpersonal skills with the ability to work independently and within a team environment
• Strong knowledge of Salesforce, SalesLoft, DealHub, LinkedIn Sales Navigator, Microsoft Office, etc.
• Experience in SaaS sales to the K12 market is highly preferred
• Ability to travel >25%

What makes Incident IQ different:

• We facilitate whole-person growth where employees are able to develop personally as well as professionally
• We offer an energetic and collaborative environment; everyone's opinion matters!
• We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
• We provide excellent work/life balance
• Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta!

Incident IQ offers a competitive salary based on experience with a benefits package for full time employees that includes medical, dental, vision, life insurance, 401k, and paid time off (PTO).

Incident IQ is an Equal Opportunity Employer