Sales Development Representative - College Admissions Consulting - Crimson Education

Want to revolutionize the future of education and do meaningful work that transforms the lives of young Americans?

Crimson Education is the national leader in the US college admissions space with the best results of any college admissions consulting company in the country.

Our expert team members work 1:1 with our hard-working students to build stand out profiles which in turn see our students gain admission to the Ivy League at other top colleges at a rate that is 6.75x higher than the general applicant.

We are driven by our mission to help each student reach their own personal college admissions goals.

This is a full-time remote position, based in the United States of America.

The ideal candidate for this role will be able to build rapport easily, be customer-obsessed, and have a growth mindset.

The purpose of this role is to be the first point of contact for interested parents and students, ensuring a smooth customer experience across a variety of Crimson programs, by:

• Managing, contacting, and qualifying inbound warm/hot leads to Crimson
• Providing resources to leads to inform them of opportunities with Crimson
• Working as part of a high performing team to provide the best experience to potential Crimson students

What are the main responsibilities for this role?

• Making calls and responding to enquiries from leads to qualify them for sales processes, ensuring that data is diligently, accurately entered and managed within Crimson’s Client Relations Management (CRM) system Salesforce
• Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce
• Track Crimson events and plan accordingly to reach out to the event leads
• Schedule meetings for the leads to meet with Crimson’s Academic Advisors and Country Manager
• Planning and running local events to increase brand awareness for Crimson
• Establish, develop and maintain positive and professional customer interactions and relationships for Crimson
• Continuously improving sales techniques, processes and enhancing industry knowledge
• Engaging in outreach activities such as presenting at school talks, careers expos, and Crimson seminars when required
• Attending industry events as required
• Collating fortnightly sales reports in an accurate and concise manner for management

What skills and experience are required?

• Experience in Customer Service, Customer Success
• Experience in university admissions (US as priority) will be preferred but not required
• Excellent communication skills
• Excellent organizational skills
• Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy), Willingness to learn and go the extra mile
• Experience in the Education or professional services (e.g. marketing agency, financial services, management consulting, hospitality, etc.) sector and using CRM (Salesforce) and multiple systems and platforms 

Why work for Crimson?

• Remote working environment
• Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
• $500 training budget per year- we love to level up!
• Health benefits
• 401K matching after a time with Crimson
  
• Great team environment and constant team supportIf you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

If you are passionate about education and people, and looking for an energized collaborative environment, then we would love to hear from you.

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