Sales and Customer Service Representative - AMP Group
Alexandria, VA 22042
About the Job
Our firm promotes constant business development and professional growth, based on principles of respect, trust, and challenge. We strive to find the most capable and skilled individuals to help us acquire new clients, grow into new markets, and develop new campaigns. We provide full training and career advancement in this globally expanding industry.
Our Sales and Customer Service representatives are the face of our clients and specialize in new consumer business acquisition, sales, and customer retention. Because our clients trust us to represent their reputation, we provide modern training in cutting-edge sales techniques, product knowledge, and business psychology. Combining that training with candidates who are highly competitive, goal-driven, and adaptable is what keeps us ahead of the competition!
Sales and Customer Service Representative Duties:
- Determining the most knowledgeable and effective ways to answer customer’s questions and complete the sales process through face-to-face communication
- Providing information on the products or services our client has to offer to a wide range of consumers within the market
- Work directly with potential customers upselling them using our sales training tactics
- Actively listen to the customer's needs and present possible solutions
- Foster a positive and pleasant working relationship with members of the sales and customer service team
- Represent a positive image of the company and its brand at all times
Sales and Customer Service Representative Qualities:
- A background in customer service, business, retail, sales, or client-facing roles is preferred
- An interest in the telecommunications industry and a desire to stay updated on client processes
- Equipped with professional and friendly communication skills
- Collaboration and teamwork skills to efficiently drive client development goals
- Reliability in time management and organization
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