Sales Counselor - Palm Coast at Brightland Homes Ltd.
Tampa, FL
About the Job
The Company is currently seeking Sales Counselors to sell and close homes in its Florida Division.
At Brightland Homes, LTD. we pride ourselves on our culture and our ability to make our company a place that employees enjoy coming to work each day. We believe hard work is important but we also know that balance is essential. We encourage employees in becoming their best, both personally and professionally. Everything we produce is a result of the hard work and talent of our team members. We believe that when good ideas are shared, even better things can happen.
The Company offers numerous options to help its employees achieve their financial, professional, and wellness goals including:
- Medical, dental, and vision insurance options
- Paid sick time off
- Company provided life insurance policy
- 401(k) plan and match
- Gym membership reimbursement
- Career development and opportunities for advancement
- Charitable activities and more
General Duties and Responsibilities:
- Build rapport with prospective buyers, determine buyer's housing needs and interests, demonstrate our model home and/or inventory homes and lots based on the prospect's needs
- Convert community traffic to sales at the projected ratio
- Follow up with all potential buyers in order to convert to sales; prospect and develop referral contacts
- Present the value of using our preferred lender and achieve the preferred lender capture rate goal
- Ensure that all prospects fill out a Prospect Registration and enter all information into Hubspot
- Manage buyer through the design, loan, start, construction, and closing process to ensure timely completion of buyer activities; coordinate appointments and follow up as needed
- Maintain a constant line of communication with buyers and assist them through the entire process from prospect through closing and warranty; keep the customer informed of the status of home at each stage of the process
- Troubleshoot and offer suggestions for solving any problems which may lead to a delayed closing; handle problems in a timely fashion
- Maintain a high level of integrity and customer satisfaction, meet company goals for Closing Survey results
- Develop a thorough knowledge of home features, options pricing, and design center selections and effectively communicate those to prospects and buyers
- Know current market conditions; update CMA as required by Management
- Host and attend realtor events; coordinate events such as model home grand openings and referral events
Qualifications :
- 2 or more years of history of high sales performance in new or existing home sales
- Strong demonstration of the principles of product demonstration, sales techniques, and quality customer service
- Strong verbal and written communication skills, adaptable to varying styles while projecting a positive image of the company
- Must be skilled at persuasion, negotiation, resolving conflict, identifying the needs of others, and making effective presentations
- Ability to work autonomously and be internally driven to meet goals which will lead to success in the position; must be organized and customer service oriented
- Able to work weekends
At Brightland Homes, LTD. employment opportunity is based upon personal capabilities and qualifications without regard to race, creed, color, religion, sex, age, ancestry, national origin, disability, veteran status, pregnancy, genetic information, sexual orientation, gender identity, or any other protected characteristic as established by law.
If you require a reasonable accommodation to apply for this position please contact Brightland Homes' corporate offices at 972-383-4300.