Sales Counselor - United Methodist Communities at Bristol Glen

Sales Counselor

Full Time | Days | Monday-Friday | 8am-4:30pm

** Pay up to $77,977/year; based on experience **

United Methodist Communities has been certified A Great Place to Work for the 7th year in a row, 87% of our team members say they feel they make a difference in the work that they do at UMC!

United Methodist Communities is currently seeking a Sales Counselor for Bristol Glen Senior Care Community located in Newton, NJ. Bristol Glen, Continuing Care Retirement Community (CCRC), is thoughtfully designed to provide person directed care in a home-like environment to ensure exceptional care and quality of life for our residents.

The Sales Counselor is responsible for the sales process and closing sales for prospective residents of Independent and Assisted Living. Assists the Sales Director in fulfilling and maintaining the occupancy/sales goals for the community, enhancing the community image and ensuring the satisfaction of current and prospective residents.

Requirements for a Sales Counselor:

• Associate degree or equivalent.
• Bachelor's degree or higher in Business or a related field preferred.
• 2 year of sales experience in senior service industry with a focus on CCRC, Assisted Living and Skilled Nursing.
• Working knowledge Microsoft Office and a sales process software product.

Responsibilities for a Sales Counselor:

• Responds to inquiries and leads in prompt and professional manner utilizing sales skills and strategies while maintaining accurate records of follow-up on individual clients and prospects. Generates leads and maintains status code lists.
• Follows each prospect from initial inquiry through the final sales decision, following established sales process guidelines.
• Implements proper follow-up procedures including visits, mailings, and phone calls.
• Conducts visits for prospective residents, ensuring they have a positive perspective of the community, and are knowledgeable of the various programs and services provided.
• Maintains a thorough working proficiency on the lead management software to perform all necessary activity including the following: entering new prospect information into system and updates as necessary, maintaining daily census data, as well as occupancy records for individual apartments, setting up follow-up calls and generating daily, weekly, and monthly reports as requested by the Sales Director, completes closing and move-in paperwork/contracts, and ensures customer understanding of proper application, assessment, and move-in policy and procedures.
• Notifies necessary staff at the close of a sale.
• Assists the Sales Director with special events and attends senior fairs held to generate leads and prospects.
• Maintains good working relationships with all referral sources and generates new referral sources.

About UMC:

• Our Mission is: Compassionately serving in community so that all are free to choose abundant life
• Certified A Great Place to Work for the last 7 years, we continue to grow and innovate to meet the needs of our residents while building upon our rich history of over 115-years of dedication to the communities we serve. Over 80% of our team members say they feel good about the ways UMC contributes to the community!
• According to the 2024 Great Place to Work Survey, 87% of our team members:
  • Feel they make a difference and their work has special meaning
  • Indicate they are able to take time off work when necessary
  • Feel their workplace is physically SAFE!
• We offer 4 Full-Service Communities, 5 Affordable Housing Communities and HomeWorks throughout the State of NJ, offering a variety of options from Independent Living, Assisted Living, Memory Care, Long Term Care, Short Term Rehab, home care and more!
• Our company culture at UMC is built on our values of Compassion, Respect, Stewardship and Service.

Benefits offered by UMC for our Associates/Team Members:

• Employer-subsidized Medical and Dental Coverage (eligible at 30-hours per week)
• 403(b) Retirement Savings Program with Employer Match
• Employee Assistance Program
• Tuition Assistance, Professional Development and E-Learning
• Employee Discount Program
• Homeowner/Renter/Automobile Insurance (NJ Manufacturers)
• Generous Paid Time Off Program
• Group Life Insurance (No Cost to YOU!)
• 9 Paid Holidays/Premium Pay when working holidays
• Free uniform items & additional uniform allowances
• Additional great benefits like Vision coverage, Health Savings Account, Voluntary Life Insurance & so much more!

UMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.