Sales Coordinator - ClarkDietrich
Warren, OH 44483
About the Job
Do you have a strong work ethic and the desire to join an organization that invests in its people through cross-training and development? ClarkDietrich fosters a work-life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEELâ„ by applyingto the Sales Administrator position at our [location], location.
SUMMARY
Greets, welcomes, and directs all visitors and employees. Directs all phone calls to the appropriate person and answers questions. Supports the Sales department. Serves as a support role when an Account Representative is out of the office and creates reports when necessary.
ESSENTIAL DUTIES AND RESPONSIBLITIES
* Greets, welcomes, and directs all visitors and employees
* Maintains welcoming environment by keeping reception area clean, maintaining security.
* Directs all phone calls to the appropriate person and answers questions
* Serves as customer contact for Order Management
* Builds and maintains customer relationship
* Initiates production cycle by receiving and entering orders for production
* Reviews pricing & product for accuracy
* Works with the sales manager to meet or exceed company metrics
* Coordinates & schedules daily shipping schedule and the filling of partial truckloads while working with shipping coordinator
* Advises customer of ship dates and times, schedules daily truck schedule with accurate delivery dates , follow up to assure on time delivery
* Serves as customer contact for all Quote management
* Enters quotes with pricing guidelines
* Faxes or emails quotes to customers and sales reps , follow up on current quotes
* Tracks and follows up on quotes
* Establish a means of regular contact with customers and record market information
* Establishes regular calling patterns to customer base & logs significant discussions in CRM
* Communicates pertinent information to account reps, territory managers and plant management
OTHER RESPONSIBILITIES
* Attends morning shipping update meeting
* Dispatches literature requests
* Resolves sales adjustments (credits)m coordinates returns/pick ups, logs necessary incident utilizing CRMs
* Maintains and updates Customer contact information
* Attends regularly scheduled sales training meetings
* Assists other reps with duties when needed
* Limited travel to assigned territory
QUALIFICATIONS
* Strong communication, customer service, and organizational skills
* Detail orientated
* Able to work in a team environment
* Excellent Microsoft Office Skills
* Strong interest in continuous improvement
* Ability to work with offsite locations to resolve problems
* Strong work ethic
EDUCATION AND/OR EXPERIENCE
* 2+ years experience selling in a mfg environment
* The military equivalent will be recognized in lieu of education and/or experience.
REASONING ABILITY
* Ability to analyze complex issues.
WORK ENVIRONMENT
* Office
CLARKDIETRICH BENEFITS INCLUDE
* Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance)
* 401(k) with company match
* Annual Incentive
* Paid Time Off
* Tuition Reimbursement
* Professional Certification Reimbursement Program
* Community Service Day
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled