Sales Coordinator - Group Management Services

HBB Pro Sales has developed a diverse catalog of products, which allows us to provide extensive coverage to the HVAC/R and plumbing industries. From commodities to engineered systems, we have the expertise and relationships that will help build company success! We are looking to bring on a Sales Coordinator to our Valley View, OH team! If you are a self-motivator who strives to increase company success, we are the ones for you!

Benefits:

• Pay: Base salary $55k based on experience
• Hours: M-F; 8-5
• Health, dental, vision insurance
• PTO
• Paid Holidays
• 401K with profit sharing
• No cold calling

Responsibilities:

• Generate new and repeat sales by providing product and technical information in a timely manner to new and existing customers

• Assist outside sales team with customer relations, sales, and technical support
• Understand basic function and technical aspects of all product lines
• Obtain accurate information from vendors relating to product availability, prices, discounts, and product information
• Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
• Educate customers about terminology, features and benefits of products to improve product related sales and customer satisfaction
• Answer and return phone calls in a timely manner
• Setup and maintain customer files
• Manage time effectively, meet personal goals and work effectively with sales reps
• Accurately process customer transactions such as orders, quotes, or warranty claims
• Fill requests for catalogs, information, or samples
• Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint

Qualifications:

• At least 2 years of inside sales experience required
• Knowledge of HVAC preferred
• Marketing or administration background is a plus!
• Must have a high school diploma or GED equivalent
• Must be detail oriented
• Must be able to multitask

Apply with an updated resume to join our team today