Sales Coordinator - HDG Hotels

HDG Hotels owns and operates hotels through out the Southeastern Region. Our company offers health, vision and dental insurance; a 401K match; paid time off; and other benefits in an effort to put our people first. If you are looking to be a part of a team whose vision is to positively impact the people and the world around them, then we are the team for you.

Reports To: Area Sales Manager

FLSA: Nonexempt

Summary:

With HDG's vision to positively impact, along with its mission and core values at the forefront, a sales coordinator plays an essential role in the sales process by providing administrative support to sales managers and partnering with a hotel's team members and leadership to help bring sales efforts from contract to day-of execution and relationship management. Friendliness and a proven ability to remain organized are important to success in this role.

Essential responsibilities include, but are not limited to:

• Managing groups and events from dates, rates, room blocks, and follow up.
• Ensuring customer satisfaction.
• Maintaining sales records.
• Reporting month-end goals as requested.
• Arranging for collateral to be ready for presentation to business leads.
• Completing orders and keeping customers informed throughout the process.
• Developing an understanding of the company's and the property's services and products.
• Monitoring and organizing room inventory.
• Tracking services and products for sale
• Answering emails and handling orders by phone promptly.

Requirements:

• Working knowledge of Microsoft Windows and Excel spreadsheets.
• Demonstrated ability to assist sales manager as needed.
• A strong work ethic and eager to learn and sell, including add-on services.
• Strongly skilled in organization, problem-solving, customer service, and multitasking while being committed to excellence.
• Must have strong communication skills to help communicate room blocks and meeting between all departments of the hotel.
• Must be able to assist sales managers on hotel site visits.

Job Type: Non-Exempt

Education: High school or equivalent (Required)

HDG Hotels is an Equal Employment Opportunity Employer.

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