Sales Coordinator - Good Culture

LOCATION: Remote 

JOB SUMMARY:

We are seeking a highly organized, motivated, and analytical Sales Coordinator to join our growing team at Good Culture. This role is critical to the continued growth of our brand and serves as a key member for the sales team by organizing, managing, and communicating all sales support activities. The ideal candidate will have a sharp attention to detail, a proactive mindset, and the ability to analyze and resolve challenges effectively. This is a fantastic opportunity for someone eager to learn and grow within a dynamic sales environment, offering hands-on experience and exposure to various aspects of the sales process

JOB RESPONSIBILITIES:

• Administrative Support: Maintain and organize sales-related administrative files and documentation
• Retailer & Distributor Portals: Lead the management of retailer and distributor portals, ensuring accurate and timely updates (ex. UNFI, KeHE, Publix)
• Data Analysis and Reporting: Pull data from customer and distributor portals to support sales activities. Build, organize, and maintain sales reports for the team. Develop the ability to analyze these reports over time, identifying trends and providing actionable insights
• New Retailer/Item Set-Up: Complete and submit new item paperwork in collaboration with brokers, finance, and the sales team
• Deduction Management: Work closely with the finance team and broker partners to investigate and resolve distributor and retailer deductions.
• Sample Coordination: Manage sample requests, ensuring timely delivery and accurate tracking
• Compliance Oversight: Partner with the operations team to ensure all compliance portals are up to date (ex. Repositrak, FoodLogQ)
• External Data Pools: Oversee all data pools and ensure all items/details are updated (ex. 1WorldSync, Brandbank, IX-One)
• Trade Show Support: Assist the sales team in preparing for distributor trade shows, including materials, samples, and logistics
• Consumer Relations Support: Respond to sales-related questions from the consumer relations team and escalate as needed
• Cross-Functional Collaboration: Act as a liaison between sales and other departments, ensuring seamless communication and task execution

JOB REQUIREMENTS:

Education & Experience

• Bachelor’s degree in business, marketing, or a related field preferred
• 1-2 years of experience in an administrative, sales support, or direct selling in the CPG industry

Skills & Competencies

• Exceptional organizational and multitasking abilities
• Strong attention to detail and accuracy
• Ability to interpret and draw insights from data to support decision-making
• Advanced Excel Skills for data organization, reporting, and analysis, including formulas, pivot tables, and charts
• Proficient in Microsoft Office Suite (Word, PowerPoint)
• Experience with distributor & retailer portal management preferred
• Effective communication skills, both written and verbal
• Problem-solving mindset with the ability to prioritize tasks effectively
• Team-oriented with a proactive and positive attitude

Other Requirements

• Willingness to learn and grow into more advanced sales responsibilities preferred

About Good Culture:

We believe that if you eat good things, and surround yourself with good, you’ll feel good. Simple as that. That’s why we decided to create a food company that offers real organic ingredients from trusted sources, promotes good health and tastes great. Our mission is to reinvent the food system, from the (actual) ground up. We are a cultured dairy company that currently makes pasture-raised cottage cheese, probiotic rich sour cream, cream cheese and probiotic milk. We’re on the look for some cultured healers!

Good Culture is an equal opportunity employer. At Good Culture we also believe a great culture fosters and values a diverse, equitable, and inclusive workforce. We seek individuals of all backgrounds and experiences to apply for this position. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Good Culture is committed to creating an inclusive environment for all employees.