Sales Coordinator - Discovery Village at the Forum - IL

DISCOVER YOUR PURPOSE!

At “Discovery Village at The Forum”, a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents.

About Discovery Senior Living

Discovery Senior Living ranks prominently among the 5 largest senior housing providers in the US and is nationally renowned for luxury senior-living communities.  With over 250 communities in nearly 40 states, and 15,000 dedicated employees, Discovery Senior Living is one the largest and fastest growing senior living companies in the United States. Recognized as a Great Place to Work, Discovery continues its rapid growth trajectory to lead the industry all while retaining our family-first culture.

We offer rewarding career opportunities that include:

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Responsibilities: 

• Greets prospective residents during the leasing process to begin to build rapport and trust in the relationship.
• Assists pre-leased residents with timely apartment access to measure for blinds, furniture, etc.
• Attends daily stand up meetings and provides accurate and timely communications regarding scheduled move in day with all department heads.
• Ensures apartment(s) are ready through verification of final cleaning and completion of punch list. Follows up with applicable requirements to ensure apartment is in an outstanding move in condition. 
• Final walk through includes, placing water bottles in the refrigerator, thermostat is set for appropriate weather, and resident handbook is placed on kitchen counter for new residents.
• Coordinates the move with the resident and the mover to ensure a smooth move in process, including the logistics of where the moving truck should enter the community, park and the appropriate exterior doors to enter and elevator to use.
• Welcomes the new resident on move in day and provides an orientation to the community and apartment with the resident; keys, mail, appliances, thermostat, etc.
• Delivers a welcome gift/basket to the new resident on move in day or places in the apartment home before move in day.
• Delivers lunch or dinner to the new resident(s) on move in day.
• Coordinates dinner and activities for the initial 1-3 days of move in. Introduces new residents to resident ambassadors.
• Reviews Celebrations calendar of events and introduces new residents to FitCamp Trainer.
• Other duties as assigned.

Qualifications:

• Associates degree preferred.
• One (1) year experience in a customer service and/ or hospitality role.
• Senior Living / Multi Family / New Home experience a plus.

• Ability to use Microsoft Windows, preferably Microsoft 2010 or higher, including Word, Outlook and Excel. Ability to use email and the Internet.  Ability to use client tracking and design software.

If having a direct impact on the lives of others is appealing to you, apply today and join our team!

EOE D/V