Sales Coordinator - Omni Hotels & Resorts

Location

Interlocken Resort

The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denver offers a wealth of on-site amenities. With its stunning panoramic views of the mountains or valley, unmatched luxuries and the essence of snow-capped mountain tranquility, the Omni Interlocken Resort is sure to sweep you off your feet.

The Omni Interlocken Resort’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking a Sales Coordinator for the beautiful Interlocken Hotel & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor.

Omni Interlocken Resort & Spa is seeking a Sales Coordinator to join our outstanding Sales and Marketing team! This vital role will work closely with the Director of Sales and Marketing and Sales Leaders to ensure successful execution of all operations relating to the department, resulting in high levels of guest satisfaction. This position handles all administrative duties required by the Sales and Marketing Divisions in order to provide superior services to our guests.

We are looking for motivated and energetic individuals who love contributing to a winning team. If you have experience in a hotel environment, we would love to speak with you about this role.

Salary range for this position (based on experience): $23.00 - $25.00/hour. Full Time Associates at Omni Interlocken Resort are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k and Paid Time Off Accrual. Omni Interlocken Resort reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.

Additional associate benefits offered include golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.

Responsibilities

Schedules and prioritizes work load to meet deadlines of all managers.

• Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.

•Maintains reader files.

•Maintains account files and ensures that all information is included in file, i.e. post convention reports, letters, fax information, etc.

•Checks own mailbox in the morning and afternoon.

•Answers calls to sales office by third ring.

•Ensures that all managers receive messages in a timely manner. (Messages to include name and phone, group or company name, number of caller, date and time call received).

•Enters group information (sites, resumes) in Access.

•Enters work orders in Synergy as directed by managers.

•Assists unassigned managers as needed.

•Updates bulletin boards on assigned months.

•Gathers materials and mails packages to clients as necessary.

•Takes detailed inquiry leads and submits to appropriate manager.

•Inputs amenities into GoConcierge for VIP clients and processes paperwork (amenity card, receipt signature from Room Service).

•Processes outgoing mail.

•Covers for colleagues during lunch.

•Takes minutes at sales/assistant meetings as directed.

•Participates in schedule rotation for late coverage on days the office closes early.

Qualifications

• The ideal candidate should have prior experience in a hotel administrative role, but not required.
• Ability to effectively use Microsoft Word, Publisher, Outlook, and Excel is required.
• Computer Programs, prior experience not required but is a plus: Opera, Delphi.FDC., Cvent birchstreet. Opera; Social Tables
• Must have good organization skills, attention to detail, and be able to multi-task. Time Management is important.
• Must have excellent written and verbal communications skills.
• Maintain a professional business appearance, attitude, and performance as set forth in the employee dress code guidelines.
• Willingness to learn and build upon existing administrative, sales, and customer service skills.
• 18 years+ only.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.