Sales and Catering Administrative Assistant - Delta Hotels by Marriott Minneapolis NE

Overview:

The Sales and Catering Administrative Assistant will provide Remarkable Hospitality and exceptional service to every guest. The Sales and Catering Administrative Assistant will be responsible for providing administrative support to the Sales and Catering Department, and other departments as assigned in order to support the hotels goals and objectives

ESSENTIAL FUNCTIONS:

• Receiving incoming sales leads & calls, completing data entry and assigning to designated segment sales manager.
• Updating client/account profiles and maintaining lead management systems.
• Overseeing turnover of contracts from sales to Event Services and Rooms Services and checking for errors.
• Scheduling internal and external reminders and meetings.
• Attending Operational Meetings, Sales Meetings and other meetings deemed appropriate and recording and distributing meeting minutes.
• Monitoring and maintaining groups and events.
• Setting up showrooms for site visits and tours.
• Calling clients for guarantees.
• Preparing and distributing reports as assigned by Director of Sales.
• Maintaining Banquet & Catering menus and POS menu items.
• Assembling Sales Kits.
• Creating signs for distribution for Meeting Events.
• Assigning Marriott Bonvoy points to contacts post-event.
• Monitoring office supply inventory and ordering as needed.
• Updating templates & spreadsheets as instructed by Director of Sales.
• Processing travel agent commissions
• Assisting Sales and Catering Managers with their daily tasks.
• Other duties as assigned.

QUALIFICATIONS:

1. High school diploma or equivalent.

2. Previous administrative or clerical experience (1-2 years).

3. Experience in hospitality, sales, or catering support roles is highly desirable.

4. Familiarity with CRM systems (e.g., Marriott CI/TY, Opera, Marsha) or similar software preferred.

5. Familiarity with creating and analyzing reports, such as sales production, forecasting, and market analysis preferred.

Skills:

· Organization and Multitasking: Ability to manage multiple priorities and meet deadlines.

· Attention to Detail: Essential for auditing data, cross-referencing documents, and ensuring accuracy in BEOs, contracts, and reports.

· Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), with ability to quickly learn proprietary software (CI/TY, Opera, Marsha).

· Strong written and verbal communication skills for drafting emails, preparing meeting agendas, and client interactions.

· Proactive in identifying issues and recommending solutions.

· Customer-focused approach with a polite and professional demeanor