Sales Associate - Schutz - Arezzo & Co

Schutz is looking for a full-time Sales Associate to join our team! This position will work alongside the sales team in elevating company standards. Our Sales Associates are responsible for optimizing the client experience by creating connections, offering hospitality, providing recommendations and listening to the customer’s needs. This position is responsible for driving the business forward by fostering the development of loyal shoppers, demonstrating an in-depth knowledge of all products and maintaining the brand’s visual standards throughout the store.

KEY RESPONSIBILITIES:

• Provide an exceptional customer experience
• Maintain high levels of customer satisfaction by creating an engaging interactive experience
• Help expand clientele while continuing to service existing client base
• Resolve customer service issues promptly
• Ensure customer’s needs are met or surpassed while leaving the clients with a memorable brand experience
• Consistently meet/exceed both store and individual sales goals
• Promote positive working environment through effective communication amongst peers, Management, and Corporate office
• Maintains a clean working environment and ensure presentation of product and store is consistent to standard
• Support daily merchandising and maintenance
• Actively involved in the receiving of new shipments
• Is fully knowledgeable of the products features and benefits
• Consistently adheres to company policies and procedures
• Communicates all store related issues to Store Manager when unable to solve on their own
• Performs opening/closing duties as required
• Uses time effectively when not servicing clients

DESIRED SKILLS AND EXPERIENCE REQUIREMENTS:

• Applies key sales principles and exceptional customer service practices
• Possess excellent customer service abilities including communication and interpersonal skills
• Able to identify customer needs and tailor solutions
• Extensive knowledge of fashion and trends
• Friendly, helpful, confident and engaging personality
• Previous retail and/or sales experience is a plus
• Goal oriented and driven
• Enthusiastic and inviting, a friend to every customer
• Must be able to accommodate to a flexible schedule, evenings and weekend included.
• Must be at least 18 years old

ABOUT US

AREZZO&CO

Founded in 1972 by Anderson Birman, Arezzo is a leader in the women’s footwear market. The company sells more than 11 million pairs of shoes a year, as well as handbags and accessories. There are now six brands that are part of Arezzo&Co – Arezzo, Schutz, Anacapri, Alexandre Birman, and Alme– with products that are noted for their quality, design, comfort and innovation. The Arezzo&Co international headquarters is located in New York City, handling international operations and expansion of the Schutz and Alexandre Birman brands across the globe.

SCHUTZ

Schutz was founded in 1995 by Alexandre Birman. The brand is committed to offering extraordinary design, exceptional quality, and the latest fashion trends. The result is a series of collections intended to reflect the spirit of the young contemporary woman – sexy, irreverent, and daring – who challenges the consensus.

Schutz footwear, handbags, and accessories are currently available at stores across every state in Brazil. In the United States, Schutz opened its flagship store on Broadway in New York City in 2023.