Telecom - Business Development and Customer Service Associate at San Diego Firm

We specialize in helping businesses grow through direct-to-consumer interactions. We use creative strategies that drive real results and enhance how our clients engage with their customers. Thanks to our proven success, we're expanding our team and are looking to hire a motivated Business Development and Customer Service Associate to join us on our journey!

We pride ourselves on quality over quantity and carefully evaluate every candidate to build the best possible team. Our focus is on growth—both for our clients, who range from major telecommunications companies to government-funded outreach programs, and for our team members. We offer fast-track opportunities for personal and professional advancement, including potential management roles!

What You’ll Do:

• Provide exceptional customer service, offering product and service information to both current and prospective customers.
• Troubleshoot customer concerns, address objections, and resolve inquiries with a positive, professional attitude.
• Keep accurate records of all customer interactions and personal details.
• Continuously expand your knowledge of our products and services to provide the best possible customer experience.
• Attend team meetings to sharpen your customer service skills, receive personalized training, and network with industry leaders.