Sales Associate - Rental Sales Representative at JA riggs

Description

Kick-start your career with Riggs Cat as a Sales Associate! In this role, you'll gain valuable experience and training while supporting our rental sales operations. You'll be instrumental in enhancing customer service and growing rental revenue for Caterpillar and Allied equipment across Northwest Arkansas. Bilingual candidates are highly preferred to better serve our diverse customer base. Bilingual preferred.

As a Rental Sales Associate at Riggs Cat, you will receive comprehensive training and hands-on experience, preparing you for a successful career in rental sales. 

What You’ll do: 

• Lead Generation: Assist in gathering and organizing lists of potential customers from various sources, including directories, trade shows, and online platforms.
• Customer Interaction: Travel within the assigned territory to engage with existing and prospective customers through phone calls, in-person visits, and sales meetings.
• Pricing and Contracts: Learn to quote prices, establish credit terms, and prepare sales contracts for customer orders.
• Coordination:  Work closely with store rental personnel to manage equipment availability and delivery.
• Reporting:  Contribute to preparing reports on business transactions and managing expense accounts.
• Customer Training: Participate in the organization and delivery of customer      training sessions.
• Data Entry: Enter and update customer and sales data in the computer database.
• Relationship Building: Develop and maintain strong relationships with customers, including foremen, site managers, and purchasing contacts.
• Issue Resolution: Assist in investigating and resolving customer issues related to deliveries.
• Event Participation: Attend trade shows and industry events to promote rental equipment.
• Sales Promotion: Support promotional efforts related to rental machines and services.
• Continuous Learning: Engage in ongoing education and training on Riggs' equipment product lines.
• Sales Monitoring: Track rental sales activities and report any lost sales.
• Customer Satisfaction: Ensure the long-term satisfaction of customers by addressing their needs and concerns.
• Team Collaboration: Support team selling efforts across various departments, including parts, general line, rental, hydraulics, and power solutions.

Requirements

What you’ll need:

• Education:  Bachelor’s degree (B.A. or B.S.) in Business, Marketing, or a related field preferred; relevant experience may be considered in lieu of a degree. 
• Bilingual Skills: Preferred, to better serve a diverse customer base.
• Experience: 1 year of experience in sales or rental roles, with knowledge of Caterpillar or competitor equipment is a plus.
• Skills: Strong communication and presentation abilities, with the capacity to negotiate and solve problems effectively.
• Technical Proficiency: Ability to interpret safety rules, operating instructions, and perform basic calculations.
• Personal Qualities: Driven, adaptable, and persistent with respect for cultural differences and a commitment to a harassment-free work environment.
• Driver’s License: Valid driver’s license with a clean driving record.

IMPORTANT INFORMATION

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Employee must be able to lift 25 lbs of force occasionally and 10 lbs of force frequently.

The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts and outside weather conditions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

This is an outside sales role with expected overnight stays estimated at 1-5 nights/month.

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

Exempt

EEO/AA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)