Sales Associate - Print Production Associate - The UPS Store Lynnhaven Pkwy #5173

We are looking for an energetic, outgoing, self-motivated individual to join our Team. The Sales Associate - Print Production Associate operates the Center’s print center for both graphic design and production as well as works the counter waiting on customers for all the services that we offer. He or she will work with customers to create, schedule, produce their print products and wait on customers for all the other service that we offer. The Sales Associate - Print Production Associate will be responsible for the day to day production, operation, day to day maintenance including troubleshooting  of all equipment and copy services used to provide high quality output in a timely manner and helping customer with all the other service that we offer. He or she is responsible for the complete operation of the print production, graphic design, scheduling and managing of the workflow to meet all deadlines. This is a position that requires you to work as a sales associate at the front counter.  This part time position has the possibility of becoming a full time position.

The ideal candidate has one to two years of experience in print production,  or a two-year degree in graphic design or a related field, experience with Adobe Creative Suite, Microsoft Office, digital copier equipment, knowledge of printing concepts, ability to run digital jobs from PDF's, Microsoft Office, Adobe Creative Suite or any application, familiarity with the Command Workstation Fiery setting up any job, familiarity with Microsoft Outlook, production experience with digital printing and bindery equipment, knowledge of folding, book binding, has the ability to work in a fast paced environment, makes independent decisions, manages multiple priorities, has excellent organizational skills, ability to meet deadlines, completes all projects in a timely manner, ability to handle sensitive and or confidential materials and has attention to detail. Knowledge of folding, cutting and processing digital files is a must.  

PLEASE DO NOT APPLY FOR THIS POSITION IF YOU ARE SOLELY A GRAPHIC DESIGNER.

RESPONSIBILITIES    

• Completes tasks independently in a quick turn environment
• Understands color management and applies file adjustments
• Follows and understands quality guidelines
• Interprets a variety of instructions provided in written or verbal form
• Brainstorms and mocks up design ideas
• Presents concepts or ideas to clients
• Meets with clients and adjusts designs to fit their needs or taste
• Reads and understands all job requirements before beginning desktop process
• Effectively manages production schedule and production materials
• Operates and maintains print and finishing equipment
• Maintains strong attention to detail when proofing all materials
• Prepares and assembles images and illustrative material and copy and manages layout for publication
• Prepares/completes the creative concepts, graphic design, pre-press work, and technical specifications necessary to complete projects
• Produces/designs, proofs, and updates materials for customer projects
• Completes pre-press set up in Adobe based platforms (Acrobat InDesign, Pagemaker, Illustrator, Photoshop) for both Mac and PC
• Consistently follows up on production activity using various communication methods (telephone, email, etc.)
• Develops and maintains accurate customer files based on production work flow
• Develops as a team player and is critical to the production process
• Develops creative concepts and builds graphic solutions for customers
• Maintain and troubleshoot copiers and equipment as needed
• Run digital jobs from PDF's, Microsoft Office and Adobe Creative Suite
• Helps manage Center maintenance, including cleanliness, safety, and organization
• Manages inventory
• Answers phones courteously and provides accurate, detailed information
• Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
• Communicates effectively with customers
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Follows and understands quality guidelines
• Frequently multi-tasks while maintaining extreme attention to detail and high quality control
• Interprets a variety of instructions provided in written or verbal form
• Maintains a clean, organized, and safe working environment
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Performs other duties as required
• Prioritizes and optimizes the work load to streamline the production flow
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services
• Pick up and deliver print jobs
• Completes tasks independently in a quick turn environment
• Expertly operates POS equipment
• Helps with other Center functions as needed, such as faxing, copying, laminating, and binding

QUALIFICATIONS   

• One to two years of experience or a two-year degree in graphic design or a related field
• Strong computer skills, including Microsoft Office and Adobe Suites (2 years preferred)
• Production scheduling experience
• Project management skills
• Production experience with digital printing and bindery equipment
• Able to work and complete tasks independently in a quick turn environment
• Knowledge and application of printing concepts
• Good concept of color management and able to apply file adjustments
• Able to follow and understand quality guidelines
• Able to operate and maintain print and finishing equipment
• Good communication and people skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Two years of experience in graphic design or the print industry
• Neat, clean, and professional appearance
• Able to manage and optimize workload, prioritize multiple projects, and streamline the production flow
• Able to operate a wide variety of business equipment
• Detail oriented, organized, and able to multi-task
• Must demonstrate extreme attention to detail in design work
• Skilled in copyediting/proofreading and desktop publishing
• Knowledge of Adobe Creative Suite, Microsoft Office and digital copier equipment
• Excellent written and verbal communication skills
• Good communication and people skills
• Strong communication, presentation, and writing skills
• Strong verbal and written communication skills, including spelling and math
• Able to operate and maintain print and finishing equipment
• Good project and time management skills
• Knowledge and application of printing concepts
• Outstanding phone skills
• Strong customer service skills and abilities
• Able to work collaboratively
• High energy level
• Highly organized and detail oriented
• Must be an energetic self-starter who is driven to succeed
• Prompt, reliable, and responsible
• Willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peak periods
• Expertise with Adobe based platforms (Acrobat, InDesign, Illustrator, and Photoshop)
• Strong computer and internet skills
• Strong computer and internet skills (multiple platforms)
• Ability of run digital jobs from PDF's, Microsoft Office and Adobe Creative Suite
• Familiarity with the Command Workstation Fiery setting up and printing any job
• Familiarity with Microsoft Outlook
• Knowledge of folding, book binding, cutting and processing digital files
• Ability to work in a fast paced environment, make independent decisions and manage multiple priorities
• Excellent organizational skills, ability to meet deadlines and complete all projects in a timely manner
• Ability to handle sensitive and or confidential materials
• Strong attention to detail
• One to two years of experience or a two-year degree in graphic design or a related field
• One year of customer service experience required (more preferred)
• Production experience with digital printing and bindery equipment
• Production scheduling experience
• Retail/customer service experience
• Shipping experience desired
• Able to cross sell and up sell products and services
• Able to help customers with boxing and packaging their materials
• Able to work and complete tasks independently in a quick turn environment
• Excellent packing skills
• Good concept of color management and able to apply file adjustments

BENEFITS    

• Employee Discounts
• Casual and creative work environment
• Free Parking
• Direct Deposit
• Flexible Schedule
• Flexible Work Hours