Sales Associate (Party Rentals Division) - Expo Party Rentals

Inside Sales Representative
Schedule: Monday - Friday 9:00 AM - 5:00 PM
Job Type: Full Time
Pay: Based on experience, Hourly + Commission
Expected Hours: 32- 40 Per Week
Expo Productions
Fresno, CA
About Us:
We are Expo Event Productions, a full-service event equipment rental and design
company based in Fresno, California. We have over 36 years of experience in the event
industry, and we have worked with clients from various sectors and backgrounds. We
offer a wide range of event rentals, such as tents, tables, chairs, linens, audio visual, and
more. We also provide professional service, from planning and design to setup and
teardown. We have the resources and expertise to make it happen. At Expo, we believe
in old-fashioned business values, which means quality client service, full attention to
detail, and most importantly seeing events to their completion. We understand our
clients and want to share their vision. We see our clients' events all the way through and
help them tell their stories. We are passionate about creating events that transform our
clients' dreams into reality.

Job Description:
As a Rental Sales Representative, you will be responsible for promoting and
selling rental services to potential customers. You will utilize your exceptional
communication and negotiation skills to establish and maintain strong
relationships with clients, ensuring their rental needs are met efficiently and
effectively.

The role of a sales representative is to provide excellent customer
service to both potential and existing customers, ensuring that every event is a
memorable experience. The team member is responsible for assisting clients
through the company's inventory offerings and ordering process, primarily via
phone calls and in-store interactions. On a daily basis, the sales representative
also handles tasks such as making reservations, answering customer questions,
processing contracts, and making adjustments to orders.

Responsibilities:
Identify and approach potential clients to promote rental services.
Provide excellent customer service by addressing inquiries and resolving
concerns promptly.
Collaborate with the rental operations team to ensure smooth execution of rental
agreements.
Prepare and present rental proposals to clients, highlighting the benefits of our
services.
Regularly exercises discretion and independent judgment with the authority to
make recommendations and independent choices
Assisting customers with their event rental needs
Accurately recording and communicating customer orders
Event Planning and floorplans
Answering phones
Meeting with clients in the showroom
Entering new orders or modifying existing orders using the computer system
Processing payments for orders
Coordinating jobs with the Dispatch Team to ensure event success
Requirements:
Must have 5 years experience in sales roles, preferably in the rental industry.
Strong interpersonal and communication skills.
Proven ability to meet or exceed sales targets.
Ability to work independently and as part of a team.
Excellent organizational and time management skills.
Knowledge of rental equipment and services is a plus.
Must thrive under pressure and be task oriented
Must be efficient in working with Google suites, Microsoft Office Excel & other
computer based programs
Must be computer literate
High School Diploma or higher

Benefits:
Competitive salary and benefits structure
Opportunities for career advancement and professional development
Dynamic and supportive work environment
Employee discounts on rental services
Sales Commission
Benefits based on longevity; 401(k), Paid time off, etc...