Sales Associate and Office Administrator - The Greenwich Tent Company

The Company:  

The Greenwich Tent Company stands alone as the premier tent rental company throughout the Northeast. We collaborate with the industry’s top professionals to create bespoke tented venues for weddings, milestone celebrations, corporate, and non-profit events of all sizes.  From full flooring to climate control, no element is overlooked when ensuring a safe, comfortable, and completely customized tented venue.  

The Position:

As the Sales Associate and Office Administrator, you provide essential support to the Sales and Production Teams. Reporting directly to the Director of Sales, your day-to-day responsibilities include consulting with potential clients, scheduling site visits, and creating preliminary proposals in addition to general office administrative duties such as directing phone calls, project managing small and last-minute events, and maintaining files. This is a full-time, exempt, hybrid position requiring evening and weekend work during busy season as well as local travel.

Essential Duties and Responsibilities: 

As the initial contact between the potential client and the Greenwich Tent Company, you will set the tone and expectations from the first interaction. As a team, we strive to provide our clients with the highest level of care and quality of product to ensure ultimate peace of mind going into their event. The following list of responsibilities is merely a framework and may be expanded upon as necessary.

Sales Associate

• Field new inquiries via phone, gather details for preliminary quotes, and provide these to the designated Project Manager.
• Support the Project Managers in creating quotes and aerials, follow up with clients, secure documentation, and process payments.
• Maintain an accurate Event Calendar to keep Sales and Operations teams informed.
• Oversee HubSpot CRM; generate tasks for the Sales Team to ensure visibility, timely responses, and follow-ups.
• Listen actively to clients to provide customized rental solutions for their events.
• Use your events industry knowledge to create aerial and interior diagrams for tents based on guest count and design.
• Ensure all installations are properly permitted and safely staked by coordinating with local inspectors and utility markers.  

Office Administrator

• Maintain a clean and orderly office. Ensure all items needed to maintain an efficient office are in stock (office, kitchen, cleaning supplies, etc.).
• Assist the GTC Management team with administrative duties to include receiving and processing mail, filing, copying, faxing, and completing necessary errands.
• Answer phones in a professional manner, providing answers when possible and transferring calls or taking messages when needed.

Requirements

• Two or more years of experience within a customer-centric business environment.
• Strong working knowledge of computer applications such as Microsoft Office, Teams, One Drive and Visio. Experience in Good Shuffle and HubSpot is a plus.
• Creative problem-solving skills involving numerous variables are necessary, as well as the ability to juggle multiple tasks and prioritize and pivot when necessary.
• This detail-oriented role requires a dynamic and efficient candidate with effective communication and organizational skills, relationships, and project management skills.

Benefits

• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home