Sales Associate/Business to Business Partner - Nyberg's Ace
Watertown, SD 57201
About the Job
Join the Nyberg's ACE Family and become part of a highly respected, family-owned local business with a 65-year legacy of excellence. We pride ourselves on our friendly service and commitment to quality products. If you're seeking appreciation, growth, and a dynamic environment, Nyberg's is the place to be.
As a Full-Time Sales Associate/Business to Business Partner, you will play a crucial role in contributing to the store’s day-to-day operations while also building, growing, and maintaining positive relationships with existing and new business customers to drive sales growth. Acting as a trusted, dependable hardware consultant and advisor, you will establish yourself as a trustworthy ally to our customers, including business accounts – ensuring their supply needs are met.
* High School Diploma or equivalent education required; additional relevant education preferred.
* Demonstrated sales experience, preferably with retail and/or business customers.
Customer Service:
- Create a positive and memorable experience for all Nyberg's ACE customers.
- Greet and engage customers throughout their store visit, answering inquiries and proactively assisting them in finding solutions and products.
- Demonstrate a friendly and collaborative attitude with both customers and colleagues.
- Handle all calls and inquiries courteously, professionally, and effectively.
- Showcase deep product knowledge and provide personalized service, catering to diverse business needs.
Business Development:
- Become proficient with the process of capturing and converting B2B leads into business accounts.
- Maintain communication with Corporate Business to Business Leader.
- Establish and cultivate positive relationships with potential, new and existing business customers.
- Educate customers on the value of our products and services and identify how we can meet their needs.
- Continuously stay informed about industry trends, product developments, and competitors, to remain a credible and valuable resource to our clients.
- Facilitate special orders and manage product sourcing effectively.
- Educate store staff on their role in B2B and work with the store leader to train, motivate, and coach them.
- Provide direct support and communicate effectively with Nyberg's Outside Sales B2B Partners.
- Position is to be monitored by management and use of CRM tools.
Store Operations:
- Collaborate closely with the operations team to maintain the store's merchandise presentation, ensuring it remains attractive, organized and well-stocked always.
- Work with other team members to ensure a seamless shopping experience for all customers, whether business or individual customers.
- Contribute to maintaining a safe and professional work environment.
- Participate in merchandising resets and maintain up-to-date signage.
- Support Department Heads with price changes and special orders.
- Maintain a professional appearance and adhere to the store dress code policies.
- Perform all other duties as assigned.
Required Qualifications:
- High School Diploma or equivalent education required; additional relevant education preferred.
- Demonstrated sales experience, preferably with retail and/or business customers.
- Exceptional communication skills, both verbal and written.
- Ability to build and maintain client relationships.
- Strong organizational skills and meticulous attention to detail.
- Excellent problem-solving skills and a proactive approach to addressing customer needs.
- Ability to thrive in a high-paced and dynamic environment.
- Flexibility to work independently and adapt to varying hours.
- Proficiency with various computer applications, including Excel, Word, and Outlook.
- Possession of a valid driver's license with an acceptable driving record.
- Physical capacity to stand, walk, lift (up to 50 lbs.), and climb.
Benefits for Full-Time Employees:
At Nyberg’s ACE, we value our team and offer competitive benefits, including health, dental, and vision insurance for full-time employees. After 60 days of employment, insurance coverage becomes available to eligible employees. Inquiries about vacation, holidays, sick leave, and our 401k retirement plan can be directed to the management team during the interview process.
Join the Nyberg’s ACE Family and be part of a legacy that supports both customers and the community. Apply today or reach out to our management team for more information.
Nyberg’s ACE is an Equal Opportunity Employer.
Nyberg's ACE, a trusted family-owned, local business for 65 years, prides itself on friendly service, top-notch products, and community engagement. Our dedicated retail associates consistently go the extra mile to assist customers, and we are committed to giving back to the communities we serve. Employees enjoy flexible schedules, competitive pay, and opportunities for growth while gaining valuable product knowledge. We are an equal-opportunity employer that welcomes individuals from all backgrounds and strives to create a welcoming and inclusive work environment.