Sales Assistant (Special Markets) - Ingram Content Group

Ingram Content Group (ICG) is seeking a motivated Sales Assistant to support the Ingram Publisher Services Special Markets team in our New York office. This position is part of a dynamic, growing channel selling to many different markets outside traditional book retail accounts. This is a great opportunity for someone who passionate about books and interested in sales to join a collaborative and fast-paced team.

In this role, you will provide administrative and clerical support, problem solve, and assist sales reps and customers with queries.  You will be part of a team that is goal oriented, creative and varied in their roles and experience. The ideal candidate will have strong time management and organizational skills, excellent oral and written communication skills and a desire to learn and grow with a creative and supportive team.

Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications:

• Bachelor’s degree OR High school diploma with 4 years of directly related experience
• 1 year of experience creating spreadsheets in MS Excel, including creating basic mathematical formulas and data manipulation

Preferred Skills:

• Prior Customer Service experience
• Prior reporting and analytical skills (V-lookups, pivot table, etc.)
• Experience with creating presentations in PowerPoint, Canva, Prezi, or related program

Key Responsibilities:

• Prepares and organizes sales material for special market managers, including developing Edelweiss collections, editing and uploading material
• Assists with developing, editing and distributing department sales reports on a biweekly basis
• Process sample orders for account managers and customers
• Reserves inventory for key customers as needed
• Process PO’s and submit and track workorders
• Completes new title and status worksheets for accounts
• Maintains departmental tracking grids for orders, sales, and special projects
• Attends specific publisher meetings and provides feedback and notes to Sales Reps/Account Managers
• Coordinates catalog and sample mailings 
• Assists account managers with sales, operations and shipping queries
• Handles routine customer and publisher queries for supervisor as needed
• Assists with weekly and monthly internal and external newsletters and business updates

Hiring Salary Range: $21.03 - $28.33. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
• 10 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
• Avid reader?
  • Discounted offers to self-publish with IngramSpark®!
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code

Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish