Sales Assistant - Lee Spring Company
Greensboro, NC
About the Job
Job description
Lee Spring is seeking a Sales Assistant to join our team.
About us:
Lee Spring manufactures and distributes mechanical springs, wire forms, stampings, and four-slide parts worldwide. We offer an extensive product line of more than 25,000 inventoried products in a variety of materials available in stock and ready to ship today. In addition, we also manufacture springs made to customer specifications. Lee Spring is the premier global source for stock catalogs and custom-designed mechanical springs and related products.
Founded by Robert Lee Johannsen in 1918, Lee Spring began in Brooklyn New York, and our Global Headquarters are still based in Brooklyn today. Through the years, we have expanded with additional strategic locations throughout the United States, Europe, Latin America, and Asia. We are well known for our extensive and comprehensive catalog of stock springs that have been used by engineers, professionals, and buyers for decades. Beyond the catalog, we have considerable custom spring capabilities, personnel, and proficiency that come with our many years within the industry.
Sales Assistant
Support the sales team to grow and maintain sales with new and existing customers. Communicate with people inside and outside the organization to develop constructive and cooperative working relationships and maintain them over time.
Duties and Responsibilities:
- Custom Quote Pricing - Review each custom quote to determine the appropriate price and correct lead time. Ensure all part numbers, descriptions, routes, and contact info are accurate.
- Catalog Quote - send out catalog quotes to customers as needed.
- Order Entry - Process both custom and stock purchase orders for selected accounts
- Purchase Order Follow-Up - Reach out to customers or to the salesperson to obtain a revised PO with accurate pricing and other relevant information
- Updates - Work with the quoting engineers to create new updated quotes for existing parts.
- Pricing Resolution - respond to customer's inquiries about pricing discrepancies. Research the problem to find out why the pricing is different than what the customer believes it should be.
- Correspondence - communicate with customers to inform them of late orders, short shipments, custom/catalog quotes follow-up, and other issues as they arise.
- Sales Team Assistance - Work with our salespeople to help look up information, provide resolutions quickly for issues that should come up while they're on the road, and be a liaison between them and the rest of our Lee Spring employees as needed.
- Other duties as assigned
Skill Requirements:
- High diploma or equivalency
- Attention to detail
- Strong organizational skills
- Ability to work in a fast-paced and dynamic work setting
- Strong interpersonal and communication skills
- Excellent verbal and written skills
- Other duties as assigned
- Microsoft Office proficiency
We offer an extensive benefits package, which includes Medical, Paid Time Off, Vacation Days, Holiday Pay, 401k Plan, and ancillary insurances.
Lee Spring Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we also comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.
Ability to commute/relocate:
Benefits include but are not limited to:
- 401(k)
- Medical insurance
- Vision insurance
- Dental Insurance
- Pet Insurance
- Cancer Policy
- Critical Illness Policy
- Short-Term Disability
- Long-Term Disability
- Legal Sheild
- ID Sheild
- Paid Vacation
- Paid time off
- Paid Holidays
- Vision insurance
Shift:
- 8-hour shift