Sales Assistant (Dental) New York - Kuraray America

Title: Sales Assistant

Location: Houston, TX Wilmington, DE or New York, NY

Who we are:

Voted one of the Nation's Best and Brightest Companies to Work for, Kuraray America, Inc. (KAI) is a global leader in specialty chemical, fiber, and resin production. With top-of-the-line research and production facilities and a vast network of supplies from around the world, Kuraray leads the industry in specialty dental, fiber, resin, and elastomer products. Kuraray America is a wholly owned subsidiary of Kuraray Company, Ltd. Based in Tokyo, Japan. Kuraray has operations in 31 countries and employs more than 11,000 employees, including over 800 in the United States.

Why Kuraray:

Kuraray is building a better tomorrow, today. Our team members are dedicated to expanding our business with committed professionals who share essential values such as integrity, excellence, teamwork, and accountability.

As a part of Kuraray America, Inc., our team shares the advantages of working for the leader in specialty chemicals, resins, and fibers. Our international presence and resources allow us to be a world-leading innovator in the industries we service. Yet, despite our size, our people are more than just a number. As a new team member, you can expect to earn responsibility quickly. Our commitment to our people is visible in our comprehensive benefits package. As a Kuraray team member, you will have the opportunity to enjoy competitive salaries and benefits, incentive opportunities, and an excellent work environment.

Position summary:

The Sales Assistant is a support role for the National Sales Manager. Under the direction of the National Sales Manager, the role also includes providing direct support to sales teams that require assistance. This position's essential function is to assist with the general sales process of lead assignment and internal follow-up to increase customer acquisition and support. Additionally, this person would assist the national sale manager with internal meeting coordination, calendar management, and communication across the organization. This person should be a creative problem solver with excellent communication skills and well versed in Microsoft Office suite and capable of working with Power BI and Salesforce CRM.

Responsibilities:

• Support Sales Manager and Outside Sales Department by connecting with potential customers and distributor/dealer representatives to increase sales.
• Follow up with current and prospective customers, tradeshow and seminar leads via phone/email/mail.
• Input leads, lead updates, and any customer related interaction into Salesforce.com.
• Cultivate and pass warm leads to outside salesperson or Sales Manager
• Mail samples, literature, etc. as needed.
• Handle customer complaints and resolve them.
• Be responsible for time management to ensure projects are completed in a timely manner.
• Be able to work as a team member for the greater benefit of the team

Minimum Qualifications:

• High school diploma or equivalent required
• 1 to 2 years business experience with direct contact with customers, vendors and sales or dental office, experience (dental assisting or dental hygiene experience).
• Strong computer skills including Excel, Word, and Outlook
• Excellent and effective communication, presentation, interpersonal, and organization skills
• Strong customer service skills
• Proven history of excellent follow through and problem-solving skills
• General accounting and logistics knowledge
• General knowledge of products, company, and customers
• Ability to prioritize and multi-task.
• Ability to accurately perform data entries and record keeping.
• Ability to keep good relationships with customers, co-workers and other business partners.

• Outstanding verbal and written communication, presentation, interpersonal, creative thinking, consulting, and analytical skills.
• Ability to prioritize work to manage multiple projects to meet deadlines.
• Excellent problem-solving/decision-making skills.
• Ability to multi-task
• Candidates must have a valid driver's license.
• This position is hybrid.

NOTE: The salary range for this role is $46,729 - $65,566 annually.

We offer a competitive compensation package that includes base pay and an annual incentive. This program is designed to reward individual performance and align overall rewards with corporate and team performance.

Our employees enjoy an attractive healthcare benefits package, including wellness reimbursements to promote a healthy lifestyle. We also provide an Educational Reimbursement Plan, helping our employees fulfill their career goals, as well as a competitive 401(k).

Applicants must be authorized to work for ANY employer in the U.S.

Please apply online at: http://www.kuraray.us.com/careers/

Kuraray America, Inc. is an Equal Opportunity Employer AA M/F/disability/protected veteran status.

No third-party candidates accepted.