Sales Administrator - Quote Writing - Veracity Software Inc

Sales Administrator - Quote Writing - Kansas City, MO 64153

Must-Haves

Bachelor's degree in business or technical field and two years of sales administration experience; or equivalent combination of education and experience

proficient in Microsoft Office applications, particularly Word, Excel (spreadsheet maintenance, graphing, and charting experience, etc.), and PowerPoin

Strong analytical and problem-solving skills.

Flexibility and adaptability to changing priorities and deadlines.

Nice-To-Haves

Packaging industry experience.

Project management skills.

Summary: Team with Application Engineers, Regional Sales Managers, other Sales Administrators, and Sales personnel to advance and propel the sales operation and process by preparing professional, prompt, and accurate sales proposals.

Time Utilization: This position will travel up to 5% of the time. Normal business hours are 8:00 am to 5:00 pm. Schedule needs to be flexible to accommodate the sales team and customer schedules.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

Quote Writing: Manage and prioritize daily Requests for Quotation (RFQs) from Regional Sales Managers and Application Engineers, for complete machines, retrofit components, accessories, and rebuilds; and assume responsibility for the quotation process. Responsible for the preparation, presentation, commercial accuracy (pricing, terms and conditions), and final technical configuration of customer proposals.

1. Translate technical specifications into customer-specific quotations with unique product and application solutions.

2. Use discretion in determining product offering, sensible "options” offerings, service offerings, and upselling opportunities.

3. Calculate price variables specific to the sale characteristics (rate of exchange, landed cost factor, product line/market offerings).

4. Determine source of supply and appropriate inventory and input costs, Incoterms, payment terms, terms & conditions, etc.

5. Review and prioritize all RFQs and determine the best course of action to complete as correctly and as quickly as possible; ensuring appropriate gross profit margins.

6. Update the CRM (Customer Relationship Management) database to ensure accurate sales pipeline information.

7. Consult with Application Engineers and the German parent company sales/order department as necessary.

8. Oversee the process of getting appropriate information to Engineering to ensure that all necessary drawings and customer sign-off documentation are completed as correctly as possible.

9. Use established processes and procedures to complete all proposals according to established time frames.

10. Work with Regional Sales Managers and customers to modify and update proposals as necessary.

11. Facilitate the smooth hand-off and transition of the proposal to Order Fulfillment.

12. Participate in regularly scheduled department meetings.

13. Assist in the ongoing development and refinement of quote systems.

14. Self-assess technical knowledge and obtain training as necessary.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Bachelor's degree in business or technical field and two years of sales administration experience; or equivalent combination of education and experience. Experience with project estimating, custom solution development, CRM, and SAP preferred. Ability to understand technical/mechanical concepts of our machinery and interpret drawings preferred.

Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization.

Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills: To perform this job successfully, an individual should be proficient in Microsoft Office applications, particularly Word, Excel (spreadsheet maintenance, graphing, and charting experience, etc.), and PowerPoint; and have working knowledge of ERP and CRM systems, database software, and contact management systems. Experience in SAP and CRM preferred.

Certificates and Licenses: Current valid driver's license and the ability to obtain a passport for travel as required by position.

Supervisor Responsibilities: Provide functional supervision for the respective area. Assign tasks and direct the day-to-day work of subordinates ensuring individuals are working towards and meeting established objectives. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Work Environment: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is occasionally exposed to work near moving mechanical parts.

The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate must regularly lift and /or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the associate is regularly required to sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The associate is occasionally required to stand; walk; stoop, kneel, crouch, or crawl.