Sales Administrator - PROtech Staffing Solutions

Processes customer inquiries and correspondence on complaints, deliveries, terms and conditions, service and other relates matters. Process customer quotes requests, per prevailing price polices, and process purchase orders. Responsible for ensuring contract review is completed and orders are acknowledged to customers.  Maintains the sales department files including customer files, inspection reports, product files cost folders and other related files.  

 

Assures that customers receive efficient and courteous service.  Researches and resolves customers' disputes and problems within established guidelines.  Acts as a liaison between the customer and various company departments.  May maintain records and prepare reports.  In addition, responds to customer requests for quotes, availability of stock, and expected delivery times.  Has thorough knowledge of product/service.

 

Complies and conducts business in accordance with all applicable laws and regulations.  Promotes ethical behavior by acting with honesty and integrity.

Perform other duties as required.

PREFERRED EDUCATION:        Bachelors Degree.  

PREFERRED EXPERIENCE:      Experience with commercial and military aerospace terms and conditions desirable.

Two (2) to three (3) years experience in customer support.  Contract administrations desirable.

 

Microsoft office, manufacturing operating systems required.

Must be a US Person