Sales Administrative Assistant at The Garland Company, Inc.

JOB DESCRIPTION: SALES ADMINISTRATIVE ASSISTANT

Position/Title:                        Sales Administrative Assistant

Exempt/Non-Exempt:           Non-Exempt

Reports to:                            Territory Sales Manager

GENERAL SUMMARY OF POSITION:

Provides general office support with a variety of clerical activities to ensure the efficient day-to-day operations of the salesperson.

CORE & ESSENTIAL TASKS:

• Review sales orders to ensure that the products ordered, and the associated quantities, meet the requirements of a project.
• Provide high-quality customer service to accounts that have questions regarding their invoices by means of phone calls and emails.
• Provides follow-up reports to show job progression.
• Enter sales orders as they are received via telephone and email and communicate with the salesperson regarding order status and delivery dates.
• Generate customer invoices to accurately bill products and quantities shipped promptly.
• Prepares neat and accurate reports, data collection, and data samples while adhering to salesperson’s requirements in conformity with company procedures.
• Assist salesperson with work overloads by completing typing, filing, or any other duties as necessary.
• Inventories, stores, and maintains photographic supplies and equipment.
• Any and all required administrative duties as assigned.
• All other duties as assigned.

QUALIFICATIONS & SKILLS:

Possession of at least a high school diploma or equivalent is required, and a post-secondary degree is preferred. Must possess excellent skills in math, writing, public relations and communication, both written and oral. Demonstrated aptitude for problem-solving; ability to determine solutions. Possesses strong organizational skills. Must be results-orientated and able to work both independently and within a team environment. Ability to multi-task in a detailed oriented team environment. Must work effectively with divergent types of people. Must possess excellent verbal and written communication skills. Proficiency in using Microsoft Office Suite applications and contact management software. Experience using CAD and Visio software is preferred. Must have the ability to learn and utilize various software systems. Adherence to health and safety regulations (e.g. use of protective gear). Driving is a requirement for this position. Therefore, must have the ability to travel domestically via operating a motor vehicle and maintain a valid driver license and driving record which is acceptable to our insurance provider. Must have a vehicle in good working condition and ensure it meets all safety, insurance, and legal requirements.  Must have the ability to travel by plane, operate a motor vehicle, maintain a valid state motor vehicle driver license, and maintain an acceptable motor vehicle driving record.

PHYSICAL REQUIREMENTS:

Ability to communicate orally in a clear, concise and effective manner with the customers, account representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings. Ability to use a telephone for communication. Maintaining regular predictable and punctual attendance at assigned job locations is essential. Ability to establish and maintain effective working relationships with others. Use office equipment such as a personal computer, copier and facsimile machines. The ability to sit, stand, and/or walk for extended time periods.  Hearing and vision required to be within normal ranges. Carry, push, pull, reach and/or lift up to 15 lbs. The ability to read at, above, and below shoulder height. Occasionally stoop, kneel or crouch. Ability to accurately distinguish color variation. Sufficient manual dexterity required to operate equipment and office tools. Normal range of tolerance to household and other types of typical industrial/ construction chemicals and solvents. Overnight travel may be required. Ability to occasionally work evenings, weekends, and overnight travel required.

EQUAL OPPORTUNITY EMPLOYER:

Garland Staffing Solutions, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, military status, veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age (40 and older), disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated) or any other legally protected characteristic under federal, state or local law.