Sales Administrative Assistant - Murata Electronics North America

The position is responsible for assisting the Sales staff in the achievement of sales growth and customer satisfaction including: processing and maintaining data, monitoring key data trends, and providing support for customer-related transactions.

Hybrid from Novi, MI. 

• Maintains customer-specific information in applicable databases.
• Maintains price administration for various systems and databases.
• Monitors business indicators and alerts management as required.
• Provides sales administration support.
• Tracks and manages product sample orders and product promotion activity.
• Collects and shares customer demand forecasts with respective departments.
• Analyzes customer and market data.

• Enhances team effectiveness by providing information and management support.
• Assists with training of new sales personnel on systems and procedures.
• Handles office administration duties.
• Performs other job-related responsibilities and duties as may be assigned from time to time.

• Some college coursework completed.
• Related work experience, including customer service.
• Proficiency in Microsoft Excel, PowerPoint, and Word.
• Strong interpersonal skills with the ability to demonstrate proficiency in communication and effective collaboration.
• Data management, analytical, business administration skills, adaptable, and ability to consistently handle changing conditions.
• Facilitation skills to work with and among individuals from a wide variety of cultural backgrounds.
• Time management, problem-solving, active listening skills, self-starter, taking initiative, and being proactive.

• Bachelor’s degree in Data Analytics, Education, or related field.  
• Customer Service experience in the electronics Industry.
• Bilingual – Japanese and English.
• Advanced Microsoft Excel skills and Microsoft SharePoint Designer skills.