Sales Administrative Assistant - Omni Hotels & Resorts

Location

Omni Atlanta Hotel at Centennial Park

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.

Omni Atlanta's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at Centennial Park may be your perfect match.

Job Description

The Sales Administrative Assistant accurately completes a variety of administrative duties requested by colleagues within the Sales, Convention Services, and Reservation Departments to provide timely and professional service to our guests.

Responsibilities

• Daily logging and distribution of all incoming sales and catering leads
• Types and distribute all correspondence, including proposals, contracts, etc. for assigned sales managers
• Ensures that all correspondence is 100% accurate and specific to each client
• Maintains account files and ensures all information is included in file (i.e. contracts, turnover checklists, post-convention reports, etc.)
• Professionally answer phone calls to the sales office and accurately takes messages, as applicable
• Takes detailed inquiry leads over the phone and submits to appropriate manager
• Enters group information (sites, resumes, banquet event orders, etc.) into computer database
• Accurately blocks function space in computer database for future group bookings
• Assists in coordination of site inspections and VIP requests
• Inputs amenities into computer for VIP clients and processes paperwork
• Serve as primary contact for securing and planning all logistical aspects of social rooms only group blocks
• Provide support to reservations team with entering individual and group block reservations into computer system
• Orders office supplies and maintains functionality of office equipment
• Assist with additional office coverage when necessary
• Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently, and effectively
• Perform in a manner that demonstrates the philosophies of the Omni Hotels and Resorts culture and professionalism at every opportunity

Qualifications

• Must have good organization skills, attention to detail, and be able to multi-task
• Must have excellent written and oral communications skills
• Maintain a professional business appearance, attitude, and performance
• Willingness to learn and build upon existing administrative, sales, and customer service skills
• Ability to effectively use Microsoft Word, Publisher, Outlook, and Excel is required
• Knowledge of current relevant computer software programs is preferred (Delphi, Salesforce, Opera knowledge preferred)
• Associate or advanced degree in business or hospitality preferred

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.