Sales Admin Associate Specialist - Nexus Staff

Job Title: Sales Admin Associate Specialist
Employment Type: Contract
Work Hours: 40 hrs./week
Work site: 50% Hybrid
Location: Melville, NY, United States
Salary: $25.56 $27.44/Hr


Role Description:
The Sales Admin Associate Specialist is an entry-level professional with specialized knowledge in customer service functions. Sales Admin Associate Specialist reports to a manager but may report to a senior professional individual contributor based on business needs.

Minimum Requirements:

• Bachelor's degree in a relevant field or equivalent experience.
• 2 years of related experience.

Key Responsibilities:

• Handle all customer requests, including the most complex, in a professional and efficient manner.
• Collaborate with other departments to ensure customer satisfaction and resolve order issues.
• Process all orders to completion and allocate inventory to large, complex equipment, and supply orders.
• Resolve inquiries regarding price/item codes.
• Work with the Credit Department on order releases.
• Assist in Contract Administration by collaborating with the Legal Department.
• Collaborate with the Logistics Department to ensure timely shipments to achieve sales targets.

Other Expectations:

• Good analytical ability and resourcefulness in identifying problems and their causes.
• Excellent time management skills and attention to detail.
• Flexibility and adaptability to change, with the ability to work under pressure in a fast-paced office environment.
• Bilingual proficiency in Spanish.
• Proficient in Excel (Pivot Tables, Formulas, V-Lookups).
• Good oral and written communication skills.

Physical Demands & Work Environment:

• May involve bending, twisting, lifting, or handling of biological materials or waste.

Work Schedule:

• Hybrid work schedule, requiring in-office presence on Mondays and Wednesdays.
• Option to work from home for the remainder of the week unless specific business needs arise, necessitating in-office attendance.