Sales Admin Assistant - Westfalia Fruit

Come and join the leading #avoexperts  

Westfalia Fruit is a leading multinational supplier of fresh fruit and related value-added products to global markets. Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce – 365 days a year & across the globe.

 With the largest avocado-growing footprint in the world, we are recognized as the leading #avoexperts and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa.

 We’re looking for a Sales Assistant to join our team in, Oxnard, California.

This role supports the sales team by managing client relationships, ensuring seamless order processing, maintaining communication between suppliers, distributors, and customers, and driving customer satisfaction. The ideal candidate has a passion for the produce industry, exceptional organizational skills, and a proactive approach to problem-solving. This role requires a strong understanding of the produce industry, particularly avocados, including their seasonal availability, quality standards, and market trends.

Responsibilities

·        Assist in managing and maintaining relationships with clients, providing exceptional customer service to address inquiries and resolve issues promptly.

·        Communicate with customers regarding pricing, order specifications, inventory, and other needs or concerns.

·        Communicate with ripening and logistics/shipping department to ensure accuracy with customer needs and any critical issues with the salespersons/department manager.

·        Process and track customer orders accurately, coordinating with logistics and inventory teams to ensure timely delivery.

·        Monitor inventory levels to prevent shortages and communicate potential supply chain challenges.

·        Support the sales team by preparing sales reports, tracking sales targets, and assisting with client presentations.

·        Stay updated on industry trends, market demand, and competitor activities within the avocado sector.

·        Assist with the preparation of invoices and other sales-related documentation.

·        File verification and preparation for AR/invoicing; ensuring relevant information and accuracy.

·        Reporting trends and company market-share / industry totals - USA, Mexico, Peru, Chile, Colombia

Requirements

Experience we look for:

Essential

·        High school diploma or equivalent required; a bachelor’s degree in Business, Accounting, Agriculture, or a related field is preferred.

·        1-2 years of experience in Accounting, Customer Service, or a related role, preferably in the produce or agricultural industry.

·        Demonstrated ability to effectively leverage technology for problem-solving and process improvement.

·        Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), using and adapting to various technologies and software relevant to the role.

·        Basic understanding of supply chain processes and produce industry standards.

·        Familiarity with avocados or perishable goods is a plus.

·        Strong analytical and critical thinking skills, with the ability to make sound decisions and recommendations based on data and best practices.

Desirable

·        Communication: Excellent verbal and written communication skills to interact effectively with clients and team members.

·        Organization: Strong ability to manage multiple tasks, prioritize workloads, and meet deadlines in a fast-paced environment.

·        Problem Solving: Proactive in identifying challenges and implementing practical solutions.

·        Collaborator: Collaborative mindset with a willingness to support team goals and adapt to changing demands.

·        Attention to Detail: Ensures accuracy in data entry, reporting, and communication to maintain high standards.

·        Customer-Oriented: Driven by a commitment to providing outstanding service and fostering positive client relationships.

Benefits

What can Westfalia Fruit offer you?

·        We offer 8 paid holidays.

·        Health Insurance; Medical, Dental, and Vision at 100% coverage.

·        401K and company matching.

·        Vacation & Sick pay; Hybrid Schedules etc.

Please note that this position does not have a specific closing date. We encourage you to apply as soon as possible as we will be reviewing applications on a rolling basis and the advert may be removed at any time.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.