Sales Account Manager - Asphalt Specialists, Inc.
Pontiac, MI 48340
About the Job
An Account Manager is a hybrid role that merges responsibilities for securing projects and managing their execution. This position requires a blend of strategic sales expertise and project management skills to ensure projects are both won and delivered successfully.
Keyword: Sales Representative
Required Experience:
1. Sales and Business Development
- Lead Generation: Identify and pursue new business opportunities through networking, industry events, and market research.
- Client Relationships: Build and maintain relationships with clients, architects, engineers, and developers to secure repeat business.
- Proposal and Bid Preparation: Develop competitive bids, proposals, and presentations in collaboration with estimators and sales teams.
- Negotiations: Negotiate contracts and project terms to align with both client expectations and company profitability goals.
- Market Analysis: Monitor industry trends, competitor activities, and client needs to position the company effectively.
2. Project Planning and Execution
- Project Kickoff: Lead initial client meetings to ensure alignment on project scope, budget, and timeline.
- Resource Allocation: Plan and allocate resources, including labor, materials, and equipment, to meet project requirements.
- Schedule Development: Create and manage project schedules to ensure timely completion while addressing any potential delays.
- Budget Management: Oversee project budgets to ensure costs remain within agreed parameters, addressing variances proactively.
- Risk Management: Identify project risks and implement strategies to mitigate potential impacts on scope, schedule, or budget.
3. Client and Stakeholder Communication
- Single Point of Contact: Act as the primary liaison between the client and internal teams throughout the sales and project lifecycle.
- Status Updates: Provide regular progress reports to clients, addressing any concerns and ensuring expectations are met.
- Issue Resolution: Handle escalations, ensuring prompt resolution of client or project-related issues.
4. Team Leadership and Coordination
- Cross-Functional Collaboration: Work with estimators, designers, engineers, and field teams to align sales commitments with project capabilities.
- Team Supervision: Oversee project teams, including subcontractors and vendors, to ensure high-quality delivery.
- Performance Monitoring: Evaluate team performance and provide feedback to improve efficiency and outcomes.
5. Sales and Project Integration
- Project Handoff: Ensure smooth transitions from the sales phase to project execution, providing detailed handoff documentation.
- Value Engineering: Collaborate with clients and internal teams to identify cost-saving opportunities without compromising quality.
- Client Retention: Leverage successful project execution to secure repeat business and referrals.
6. Administrative and Reporting
- CRM Management: Maintain accurate records of sales activities, client interactions, and project milestones in CRM systems.
- Documentation: Ensure all project-related documents, including contracts, change orders, and close-out materials, are complete and organized.
- Performance Metrics: Track and report on sales performance, project progress, and profitability to senior management.
Key Skills and Competencies
- Construction Expertise: Strong understanding of construction processes, materials, and project management principles.
- Sales Acumen: Proficiency in identifying opportunities, negotiating contracts, and building client relationships.
- Project Management Skills: Expertise in planning, scheduling, budgeting, and risk management.
- Communication Skills: Excellent verbal and written communication to engage clients, teams, and stakeholders effectively.
- Leadership Abilities: Capacity to inspire and manage cross-functional teams.
- Problem-Solving: Ability to address challenges proactively in both sales and project phases.
Key Outcomes Expected from an Account Manager
- Successful acquisition of projects that align with company capabilities and profitability goals.
- Seamless transition from sales to project execution, minimizing delays and miscommunication.
- Delivery of projects on time, within budget, and to client satisfaction.
- Enhanced client relationships leading to repeat business and referrals.
- Efficient use of resources to maximize profitability and project quality.
The Account Manager role is ideal for companies looking to streamline operations and create a seamless client experience from project acquisition through to completion. The individual typically reports to the Director of Sales and VP of Customer Engagement
Benefits:
- Affordable Health, Dental and Vision Insurance starting as low as $15 per week.
- Profit Sharing Plan based on sales.
- PTO available the 1st day of the month after 60 days of employment.
- Great work atmosphere!
- 401K with company contribution.
From: Asphalt Specialists, Inc.