Sales Account Manager - Fortive Corporation

We are seeking a dedicated and seasoned Inside Sales Manager to join our dynamic sales team. As an integral part of our organization, this role will primarily focus on managing and expanding our key accounts, ensuring that they not only remain satisfied but also grow year over year. Additionally, this role will play a crucial supportive function for our outside sales representatives, aiding them in the effective maintenance and nurturing of their existing accounts.



The ideal candidate is someone who excels in relationship building, understands the nuances of the sales landscape, and is adept at strategizing for growth. While we value the principles of continuous improvement, we are keenly interested in an individual who brings a proactive approach, coupled with an intuitive understanding of customer needs and market dynamics. This role is a unique blend of strategic planning and hands-on account management, presenting an opportunity to directly impact our bottom line and shape the future of our sales endeavors.

Key Responsibilities:

1. Key Account Management (70%)



· Cultivate and deepen relationships with key account holders:



· Engage with stakeholders within key accounts, building trust and understanding their business dynamics.



· Organize regular check-ins, ensuring we remain top-of-mind as their trusted partner.



· Identify mutual growth opportunities, sharing best practices and industry insights to add value beyond standard transactions.



· Address concerns, queries, or challenges promptly, demonstrating our commitment to the partnership.



· Conduct regular reviews and strategic planning with key accounts:



· Schedule quarterly or bi-annual strategic review sessions, assessing performance metrics and identifying areas of improvement.



· Co-create actionable roadmaps with clear objectives and KPIs to achieve shared goals.



· Gather feedback directly from key accounts, ensuring our solutions remain aligned with their evolving needs and priorities.



· Forecast future needs and potential challenges, leveraging our expertise to provide proactive solutions and recommendations.



2. Support Outside Sales Team (30%)



· Assist the outside sales team in day-to-day maintenance of existing accounts:



· Coordinate internally to ensure timely and accurate order processing, addressing any discrepancies or issues promptly.



· Act as a liaison between the outside sales team and other internal departments such as finance, logistics, and customer service.



· Monitor account health metrics, flagging potential issues to the outside sales representatives and proactively addressing minor concerns before they escalate.



· Serve as a point of contact for outside sales regarding product information, order processing, and account management:



· Streamline communication channels, ensuring queries from the sales team are routed to the correct departments and addressed swiftly.



· Provide a feedback loop, collecting insights from the sales team about market trends, competitor activities, and customer feedback, and relay this information to relevant internal teams.



3. Continuous Improvement & Problem-Solving



· Implement the Fortive Business System (FBS) tools and methodologies to drive operational excellence and continuous improvement in the sales process.



· Engage in regular training and upskilling sessions to stay updated on FBS methodologies.



· Facilitate brainstorming sessions, using FBS principles, to identify bottlenecks and provide innovative solutions.

Qualifications:

· 3- 5 years of experience in sales or account management, with a proven track record of success in key account growth.



· BS Business or related field



· Exceptional interpersonal and communication skills.



· Strong analytical, problem-solving, and organizational skills.



· Proficient in CRM software and Microsoft Office Suite.


Fortive Corporation Overview



Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.




We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.




We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.




At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.




At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.




At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.




Fortive: For you, for us, for growth.




Ready to move your career forward? Find out more at careers.fortive.com (https://stgfortive.taleo.net/enterprise/careers.fortive.com) .


The position is with Specialty Product Technologies (SPT). Specialty Product Technologies (SPT) has grown to be a global leader as a core technology company comprised of several strong product lines. SPT designs, manufactures, and markets innovative products, services, and technologies to deliver manufacturing/operational efficiencies, cost-effective solutions, and high-quality products demanded by today’s industrial automation marketplace.



Every SPT product line has earned a “best in class” reputation and has been built on a solid foundation of achievement over a long period of time with proven reliability in the most rigorous and demanding applications. Each product line is considered essential components in the markets and applications they serve.



Founded in 1901 as the Veeder Manufacturing Company, the company joined the Danaher portfolio in 1986 and has continued to grow. Today, SPT is part of the Fortive Corporation. The SPT product lines encompass the solid brands of Eagle Signal, Joslyn Clark, Namco Controls, Superior Electric, Thomson Nyliner, and Veeder-Root. SPT product lines can be found in a wide variety of applications and industries.


We Are an Equal Opportunity Employer


Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation.