Safe Alliance - Maintenance Supervisor - Ascend Nonprofit Solutions

Essential Duties and Responsibilities

Support the agency mission by providing hope and healing to those impacted by domestic violence, sexual assault, and child maltreatment by:

• Using a trauma-informed, client-centered approach to:
  • Perform preventive building maintenance duties including but not limited to painting, wall repairs, installation of approved equipment, minor carpentry and general maintenance.
  • Assist with negotiating contracts with vendors for execution of maintenance work.
  • Ensure the shelter premises and facilities are kept in clean and hygienic conditions.
  • Implement workspace safety policies and standards.
  • Turn units in a timely manner, so they are "made ready" for new clients to move in.
  • Perform routine plumbing activities including but not limited to replace/repair toilets and faucets.
  • Perform routine electrical repairs including but not limited to changing light bulbs, fluorescent lamps, ballast, receptacles, switches, fixtures, batteries and troubleshooting.
  • Assemble and move furniture, hang pictures and bulletin boards.
  • Maintain grounds and common areas, including lawns, flowerbeds, shrubbery and parking area.
  • Perform basic appliance repairs and preventive maintenance.
  • Prepare building during inclement weather.
• Administration
  • Maintain confidential and accurate, up to date client, stakeholder, intern, and volunteer records, program and agency records in agency databases, which may include CSN, Raiser's Edge, Financial Edge and Timeforce.
  • Research, write, and manage grant reporting and grantor relationships as assigned by supervisor.
  • Adhere to agency and program procedures concerning documentation, Critical Incident Reports, and Client Satisfaction Surveys, and participate in the Quality Assurance process.
  • Recruit, select, and evaluate staff.
  • Provide primary supervision, direction, training, support and coaching of assigned staff and volunteers through regular communication, timely performance management, and oversight.
  • Ensure that employee time is entered into timekeeper system accurately and approve timesheets according to established deadlines.
  • Ensure staff and maintenance depetament coverage.
  • Manage staff complaints and grievances.
  • Ensure the delivery of quality services through clear maintenance procedures and guidelines.
  • Maintain up to date inventory of needed maintenance supplies for shelter operations.
  • As assigned, support agency and program with creating/maintaining budget, policies, and procedures.
• Stewardship
  • Increase awareness of victimization, prevention, and available resources through public speaking and media requests as assigned by supervisor.
  • Participate in community meetings and committees as assigned by supervisor.
  • Promote and maintain professional relationships with agency staff, volunteers, interns, stakeholders, and community partners.
  • Work with assigned staff to identify program development opportunities and implement new program services.
• Professional Development
  • Contribute to quality of services by staying informed of best practices, developments and trends in the area of trauma and victimization, especially as it relates to intimate partner violence, sexual violence, and child maltreatment.
  • Maintain and develop skills and knowledge by attending training and ensure licensure and certifications are up to date as needed for the job.
• Contribute to agency effectiveness by performing other duties as assigned.
• Core Competencies
  • Demonstrate all agency competencies.
  • Demonstrate the position agency competencies:
    • Action Oriented/Planning and Organizing
    • Follow-up
    • Guiding and Developing Staff
    • Influence
    • Team Leadership
    • Visionary Leadership

Education and/or Work Experience Requirements

• Requirements: High School Diploma, GED, or Equivalent Experience
• Certification: HVAC, CMT, CMM or equivalent
• Work Experience: 10 years of commercial building maintenance experience, 3 years in a supervisory role.
• Preferences: Ability to work with those that have or are being victimized.
• Language: None

Physical Requirements

• Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly and/or a negligible amount of force frequently or constantly to lift, twist, carry, push, pull or otherwise move objects, including the human body.
• Ability for close vision, distance vision, color vision, depth perception, and ability to adjust focus to perform an activity to determine accuracy and thoroughness of work assignment.
• Ability to reach, climb, balance, stoop, kneel, lift, pull, push, stand, crouch, walk, and finger, grasp, sit, twist, talk, hear, and perform repeated motions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Employee must have valid drivers license and access to transportation that allows them to meet all job requirements in a timely fashion. Position may require staff to work outside of the typical work hours as the agency provides services 24/7.

No calls, emails, or visits please. For immediate consideration, please formally apply online at and provide a resume.

The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be constructed as an all-inclusive list of all duties, skills, and responsibilities of people so assigned. Safe Alliance may still be subject to government mandated vaccine requirements and testing similar to the ones outlined by the OSHA Emergency Temporary Standard. As a condition of employment you must be willing to submit proof of vaccination or submit testing results weekly or as outlined by the agency. Proof of vaccination status must be provided at hiring and/or upon request by the agency.

Accommodations: Safe Alliance will engage in an interactive process with employees requesting medical or religious accommodations

The Agency's policy is to provide equal opportunity in all terms, conditions, and privileges of employment for all qualified applicants and employees without regard to race, color, creed, religion, national origin, sex, age, marital status, disability or veteran status.