SAFC Manager, Event Services (FT) - San Antonio Spurs

SAFC Manager, Event Services 

Location: San Antonio, TX /Exempt 

At Spurs Sports & Entertainment, we work in service of something bigger than ourselves, it’s so much more than the game or concert itself. It takes all members of our Spurs Family to harness the power of sports and entertainment to build memories that endure, memories that excite, and connections that strengthen our community!

The Event Manager will be positioned to be a vital part of the Event Services department and will be a leader within the department, within their peer group and in the organization. The ideal candidate for this position should have a fervent passion for events, complex problem-solving skills, and a commitment to excellence. The Event Manager will be tasked with managing the San Antonio FC, major concerts, and other events as assigned. A commitment for high level results will be reflected in quality relations with guests, facility tenants, vendors, and event promoters as well as effective business practices conducive to the general mission, goals, objectives, and values of Spurs Sports and Entertainment. The eligible candidate will service and work with a diverse group of important clients and contacts at all levels. Independent judgment and a high level of communication is required to plan, prioritize, and organize a diversified workload.

What You’ll Do: 

• Manage resources and staff to coordinate and plan for all back of house (BOH) and front of house (FOH) needs for assigned events including, but not limited to advancing event needs with both internal and external clients, staffing requirements, event resources and logistics, AutoCAD drawings, contracts, event estimates and settlements; thoroughly vetting event requirements while ensuring adherence to all appropriate regulations and policies.
• Serve as the primary liaison and point of contact for assigned events at Toyota Field. Apply independent judgement in evaluating situations and issues, develop solutions, and make decisions related to management of the event.Communicate, collaborate, inform and follow-up with internal and external contacts on requests and last-minute changes.
• Inspect and evaluate building readiness in preparation for San Antonio FC events and external/ internal client events held at Toyota Field; follow up with internal/external contacts on any requests or last-minute changes.
• Works within event budget to plan, staff appropriately, and source event needs. Analyze and explain budget variances to the Senior Director.Maintaindatabases ofinformation usedin budgeting events at Toyota Field to support accurate cost estimations.
• Maintainandverifyrecordsarekeptupto dateto ensure properandtimelycoordination ofevents, including Event Booking Calendar, SAFC Formstack, Toyota Field promoter pack, contracts, event briefs, pre/post event inspections/reports and the event settlement files.
• Works with Sr. Director in setting personal, direct reports and departmental goals (OKRs). Lead intradepartmental meetings to ensure goals are met as well as feedback is solicited for improvement.
• Serve as the primary liaison and point of contact between Game Operations department on all San Antonio FC and Toyota Field events.
• Manage event budget codes as identified by senior leadership.
• Overseealltourrequest for Toyota Field
• Other duties as assigned.

Who You Are:  

• Bachelor's degree from an accredited college/university in business, facility management, event management, hospitality, marketing, or a related field or minimum of (3-5) years of experience in event management within an arena, convention center, stadium or other public assembly facility setting.
• Excellent interpersonal skills; work ethic and strong written/verbal communication skills.
• Demonstrated ability to manage multiple events and priorities with minimal oversight, organize and prioritize and to promptly react to difficult situations using judgment and decision-making skills.
• Flexible and creative when dealing with last minute requests/changes with events.
• Ability to work independently and handle multiple projects and events simultaneously, while maintaining engagement as a part of the team, assisting departmental peers, direct reports, or managers as needed.
• Must have a flexible schedule and the ability to work long hours, including evenings, weekends, and holidays.
• Must have the navigate and be physically present at events held both inside and outside of Toyota Field during all seasons of the year and possible extreme weather conditions.
• Ability to stand/sit/walk for extended periods of time in an arena/stadium setting.
• Proficiency in MS Windows and Office Suite is required.
• Experience in managing MLS/USL events is preferred.
• Proficiency in AutoCAD is preferred.
• Ability to lift/push/pull 30 lbs. on a regular basis.
• This role is based in San Antonio-20% of the job duties can be preformed remotely, 80% of the work preformed onsite as needed or based on event load

In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development.  

If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply!   

*SS&E is an Equal Opportunity Employer* 

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. 

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