Rx Care Advocate - Specialty Pharmacy - Tallahassee Memorial Healthcare

Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 21-county region in North Florida and South Georgia. We are a career destination with nearly 6,000 colleagues who reflect the diversity of our community.  

TMH is the region’s healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region’s only: 

• Level II Trauma Center 
• Joint Commission Comprehensive Stroke Center 
• Level III Neonatal Intensive Care 
• Pediatric Intensive Care 
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in thePanhandle 

Our system also includes a psychiatric hospital, multiple specialty care centers, four residency programs and nearly 40 affiliated physician practices.  

ProxsysRx is currently recruiting to fill the unique position of Rx Care Advocate for Tallahassee Memorial Hospital. The Rx Care Advocate is responsible for the presentation and coordination of the bedside discharge medication delivery program (DRxD) to all eligible hospital patients. The Rx Care Advocate works collaboratively with the nursing and pharmacy staff to facilitate the process. This opportunity is perfect for a Pharmacy Technician looking to broaden their career, or for someone looking to gain a unique experience in the Health Care Industry. 

Job Summary:

• Presents and coordinates bedside discharge medication delivery (DRxD) program for assigned units, services, and patients. 
• Presents DRxD program to all eligible patients in assigned units or services prior to discharge date. 
• Pre-signs eligible patients to program by presenting service prior to discharge date.
• Delivers prescriptions to patients’ bedside.
• Follow DRxD scripting for presenting program.  
• For patients accepting DRxD program, ensure patient enrollment, bedside delivery of medication and successful completion of program requirements at discharge.
• Completes daily DRxD program processes thoroughly and timely. 
• Maintains process for tracking patient status and follow-up.
• Enrolls patient using mobile app or paper enrollment forms.
• Delivers prescriptions to patient, verifies identity, completes checkout scripting and completes discharge process, securing patient signatures.
• Transmits information to pharmacy.
• Performs other duties. 
• Works under minimal supervision.

Reports To:

• Supervisor/Pharmacy (JC: 024601)

Supervises: 

• None

Required Education:

• High school diploma (or equivalent)

Required Experience:

• No previous experience required

Preferred Experience: 

• One (1) year of customer service experience.
• Computer skills (i.e.,working knowledge and experience with pharmacy software, Microsoft Word, and the internet). 
• Language ability (i.e.,able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals; able to speak effectively to customers or other members of the organization). 
• Mathematical ability (i.e.,able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals).
• Reasoning ability (i.e.,able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; able to deal with problems involving several concrete variables in standardized situations).

Additional Skills:

• Strong communication skills.
• Comfortable in a hospital room setting
• Outstanding customer service skills.
• High energy and team-oriented.
• Must be able to walk/stand 8 hours per day.
  

Required Certification/License/Registry:

None

Preferred License:

• Florida Pharmacy Technician License

Incentives:

We’re thankful for what you do for us. Here’s what we can do for you:

• Paid Time Off
• Health Insurance (Dental & Vision)
• Retirement Contributions Matching Up to 6%
• Tuition Reimbursement***
• Scholarship Opportunities***
• Annual Raise***
• Sign-on bonus, transition allowance and performance based annual bonus***

***Restrictions may apply

Workplace Type:

• On-site (employees come to work in-person)

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.